Results 1 to 5 of 5
  1. #1
    Player
    RenYarhu's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Ren Yarhu
    World
    Moogle
    Main Class
    Arcanist Lv 70

    Warning Received for action taken over a month ago.

    Hi,

    Today I received an account warning:

    “3.3 Profanity and Offensive Language. You may not use profanity or any language that a reasonable person would find offensive. The Game is for players aged 16 and older except players who are resident in Germany, Australia or New Zealand where the Game is for players aged 12 and older. You agree to behave accordingly.”

    I’ve not said anything beyond Hello for the last month in duties to the best of my knowledge, After some back and forward with the GM's and speaking directly to a GM I found out that this offence happened in the beginning of March and:

    "but I would suggest you that if you witness someone with an inappropriate behavior, you need to report this violation to our Game Master services and not answer directly to this player to avoid conflict and use of inappropriate language."
    I cannot recall an event like this happening at all and I have no idea what I said, I don't believe I'd would have said anything that would be worth reporting.

    If you cannot give the players information of what was said then the whole system is incredibly pointless, I cannot be careful of what led me to getting this warning out any sort of context and more so with over a month of delay in getting this warning.

    Basically, you’re telling me "you said something bad over a month ago, but you'll have to figure out yourself what bad thing that might be". I honestly have no clue and worry for the future of my account.
    (2)

  2. #2
    Player DrWho2010's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    3,707
    Character
    Maximum Powerful
    World
    Hyperion
    Main Class
    Summoner Lv 100
    the way the games TOS goes privacy rules trumps you finding out what you may have done to warrant a GM call. just be mindful of what you say in open world chat and dungeons/other duties.
    (0)

  3. #3
    Player
    Lambdafish's Avatar
    Join Date
    Feb 2014
    Location
    Ul-Dah
    Posts
    3,927
    Character
    Khuja'to Binbotaj
    World
    Hyperion
    Main Class
    Paladin Lv 100
    I guess someone disagreed with your opinion and you infringed on their rights
    (0)

  4. #4
    Player
    MorbolvampireQueen6's Avatar
    Join Date
    Jan 2019
    Location
    gridania
    Posts
    640
    Character
    Nagini Kagon
    World
    Brynhildr
    Main Class
    Astrologian Lv 80
    honestly how they do that is a bit shady ... they should at least tell you what "word" got you in trouble .. tbh its a bit scary that the way they do the active punishment/report is completely shady I'm willing to bet to cover up them doing actions over unreasonable and illogical reasons.
    (2)

  5. #5
    Player
    KageTokage's Avatar
    Join Date
    Feb 2017
    Posts
    7,093
    Character
    Alijana Tumet
    World
    Cactuar
    Main Class
    Ninja Lv 100
    Just more proof that SE's customer service is garbage, whether it's the GMs or the STF.

    If the offender doesn't know exactly what they did wrong, they can't know to not do it again in the future. Any enforcement system should at least offer that much information, otherwise it becomes heavily biased in favor of the offended over the offenders.

    The thing I find odd though is that you didn't even get a caution first, as they'll usually just tell you to not do something before they actually start putting bad marks on your account.
    (1)
    Last edited by KageTokage; 04-13-2019 at 06:47 PM.