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  1. #1
    Player
    Jwrigh7784's Avatar
    Join Date
    Jun 2011
    Location
    Gridania
    Posts
    90
    Character
    Methius Silvercloud
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Aramina View Post
    Reality is, report communication with GMs is via form letter. They would have somehow had to have forgotton to use a form letter and then on top of it forget that they don't mention discipline. It didn't happen. You can keep saying "but it could!", but that won't change anything.
    Has this ever been publicly stated? If not than your claim is just an assumption in which case you still cannot say it never happened. If it has been stated publicly than I would A, like to see it and B, retract my statement. Assuming they use form letters without any proof does not make it true.
    (1)

  2. #2
    Player
    Gula's Avatar
    Join Date
    Mar 2019
    Posts
    2,165
    Character
    Krystal Abyss
    World
    Mateus
    Main Class
    Pugilist Lv 60
    Quote Originally Posted by Jwrigh7784 View Post
    Has this ever been publicly stated? If not than your claim is just an assumption in which case you still cannot say it never happened. If it has been stated publicly than I would A, like to see it and B, retract my statement. Assuming they use form letters without any proof does not make it true.
    Well 1 you can ask a GM. They talk outside of customer service speak. You could 2, report an RMT bot right now spamming in chat and it will tell you then and there. Also 3, I have reported people for sexual harassment before. You get an automated response after speaking with the GM via the service desk and never ever ever does it say what happened to the other person. Just that your ticket has been answered.
    (6)

  3. #3
    Player
    Aramina's Avatar
    Join Date
    Jun 2015
    Posts
    1,092
    Character
    Ahnohla Mujuuk
    World
    Sargatanas
    Main Class
    Scholar Lv 90
    Quote Originally Posted by Gula View Post
    You get an automated response after speaking with the GM via the service desk and never ever ever does it say what happened to the other person. Just that your ticket has been answered.
    Exactly. They will contact you to make sure the info you submitted is accurate, once they confirm that it is the only further communication is a form letter.

    https://imgur.com/a/uvY8eWl
    (6)
    Last edited by Aramina; 04-14-2019 at 10:32 PM.

  4. #4
    Player
    Jwrigh7784's Avatar
    Join Date
    Jun 2011
    Location
    Gridania
    Posts
    90
    Character
    Methius Silvercloud
    World
    Behemoth
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Gula View Post
    Well 1 you can ask a GM. They talk outside of customer service speak. You could 2, report an RMT bot right now spamming in chat and it will tell you then and there. Also 3, I have reported people for sexual harassment before. You get an automated response after speaking with the GM via the service desk and never ever ever does it say what happened to the other person. Just that your ticket has been answered.
    There have been times I have reported people and have been contacted for "more information" and literally told that "If the person in question has been found to be in violation appropriate action will be taken". So, sometimes you do get responses other than the supposed script. I'm simply saying, it happens, probably more than we know. They aren't robots after all. But it doesn't matter. Everyone has their own opinion of what can and can't happen so I won't be commenting further on this. I made my comment so we will all just have to agree to disagree. Have a good day everyone.
    (1)

  5. #5
    Player
    Mavrias's Avatar
    Join Date
    Mar 2017
    Posts
    1,071
    Character
    Jyn Willowsong
    World
    Faerie
    Main Class
    Scholar Lv 90
    Quote Originally Posted by Jwrigh7784 View Post
    There have been times I have reported people and have been contacted for "more information" and literally told that "If the person in question has been found to be in violation appropriate action will be taken". So, sometimes you do get responses other than the supposed script. I'm simply saying, it happens, probably more than we know. They aren't robots after all. But it doesn't matter. Everyone has their own opinion of what can and can't happen so I won't be commenting further on this. I made my comment so we will all just have to agree to disagree. Have a good day everyone.
    you really dont see the difference between "if [person] is found in violation appropriate action will be taken" and "[person] recieved a warning as a result of your report"?
    (7)

  6. #6
    Player
    MistakeNot's Avatar
    Join Date
    Sep 2015
    Posts
    2,312
    Character
    Auriana Redsteele
    World
    Zodiark
    Main Class
    Paladin Lv 83
    Quote Originally Posted by Jwrigh7784 View Post
    There have been times I have reported people and have been contacted for "more information" and literally told that "If the person in question has been found to be in violation appropriate action will be taken".
    That doesn't tell you anything you didn't already know.
    It does not tell you if the person in question has been found to be in violation or not, nor does it tell you what kind of action may or may not be taken against them.
    (6)