If people are indeed abusing the system in this way than I support the idea of some sort of enforcement. When a person queues up for a random duty they should be prepared to accept whatever duty pops up, period. People who game the system simply because they want easy rewards infuriate me. I imagine SE didn't design the system to be manipulated like that. If it is indeed happening and, as I suspect, not designed to be manipulated as such I imagine they will come up with a solution to the problem. If this is something that they don't care is happening however, don't expect much to be done. I also want to point out that I believe you about the GM telling you what you told the forum. Technically, from what I understand, they aren't supposed to tell you what, if any, action was taken. I, personally, have been told of action taken against another play in a different MMO with the same policy, granted the GM got fired a few weeks later (have to wonder if it was because of that incident or not) but it did happen.

I also understand why people are so quick to call you a liar so try not to take offense at that (hard, I know). In my experience people just like to argue with things they have a hard time believing. Sometimes it devolves into personal attacks. I've been on the receiving end of that as well and it sucks. On the plus side, this community is far less toxic than that other MMO whose name I shall not mention. Try not to let people on here get under your skin, its tough when no one sees the point you are trying to make from your point of view but unfortunately its just human nature to disagree with one another. At the end of the day we are all just fans of this great MMO just wanting our experiences to be the best they possibly can be.