Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I apologize for any inconvenience that has occurred when trying to connect to Final Fantasy XIV. Yesterday we experienced some network problems due to a DDOS attack. However, we have recovered from it as of last night. Please use the following link for more information:

https://na.finalfantasyxiv.com/lodes...8203fc3f4b04d0


With that being said, if you are still having trouble logging due to connection errors, please try the following:

- Connect to internet router using Ethernet cable
- Restart router
-Make exceptions for anti-virus/firewall
- Disable any background programs
- The game will use the Internet Explorer web browser to connect to the internet. Open Internet Explorer, then open the "Tools" setting, go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

Hope to see you online!