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  1. #1
    Player
    Reka_Aia's Avatar
    Join Date
    Apr 2018
    Posts
    15
    Character
    R'eka Aia
    World
    Balmung
    Main Class
    Archer Lv 73

    Constant 90k Disconnects This Past Week

    Issue: Multiple 90k disconnects and lobby server errors across two accounts and two separate PCs

    Steps Taken:
    - Reset router
    - Reset modem
    - Ran speed test
    - Pinged Aether Lobby Server
    - TraceRT Aether Lobby Server

    Results of Steps:
    All other internet dependant things work (Discord, Web Browser, Youtube, Twitch, Spotify). Upstream / Downstream are fine and as fast as they should be. FFXIV fails to stay connected.


    TraceRT Data:
    3 9 ms 8 ms 10 ms xe-1-0-1-87-bdr01-cgr.teksavvy.com [xx.xx.xx.xx]
    4 10 ms 9 ms 9 ms ae4.cr1-cgy1.ip4.gtt.net [69.174.3.41]
    5 63 ms 69 ms 61 ms et-1-0-31.cr4-sea2.ip4.gtt.net [89.149.130.70]
    6 24 ms 24 ms 25 ms as2914.cr4-sea2.ip4.gtt.net [199.229.231.90]
    7 * 28 ms * ae-5.r23.sttlwa01.us.bb.gin.ntt.net [129.250.2.7]
    8 74 ms 75 ms 74 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
    9 78 ms 77 ms 78 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
    10 77 ms 78 ms 78 ms ae-3.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.11]
    11 78 ms 78 ms 77 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
    12 78 ms 78 ms 77 ms 204.2.229.234
    13 78 ms 75 ms 78 ms 204.2.229.83

    Lag Spikes seem to hit on domains connected to: bb.gin.ntt.net which is owned by NTT Communications Global IP Network. Has nothing to do with our ISP or connection here.
    (2)
    Last edited by Reka_Aia; 04-05-2019 at 07:16 AM.