Good day.

I am a refugee from another popular MMO.

I live in Africa and are used to playing MMO games with a latency of around 200ms. I have not had any problems in other games. Until now...

As per the information I can find, Chaos - Louisoix server is EU based. So I enrolled on this server. I definitely had to get used to the slower playstyle but once I got used to it, I started noticing that I definitely am experiencing lag but only in this game. I did my first extreme trial today and basically could not do anything. I am having massive latency as I can clearly see I am out of the AoE, but still die to it. I spoke to friends that also started playing this with me, and their experiences are exactly the same. This is really worrying problem as we will never be satisfied just playing the easy mode.

I cannot find any way of seeing in-game what my latency is, but its definitely bad.

So if I am to play this game for much longer I need information about how to improve this. If I need to transfer to another data center or server, then I need to know.
How can I test my ping?
Does this game not support players that have to play with more than 200ms?
Are the maintenance crew aware of this widespread problem?

I would appreciate information as this will definitely affect my decision of paying a sub fee.

Thank you