Can’t login to character on a server

[Taichan1990]

I queued for expert earlier. Clicked accept then got disconnected randomly. Tried to reconnect. Shows error 900002. Tried for hours still cant reconnect. Nothing was changed in my connection. Did a reset on my router/modem. Put it on wfi and wired. Changed internet connection. Still couldnt login. I cant go past the character select screen. It say I’m still in Ghimylt Dark. I tried creatinng characters on different servers and data center. Was able to play.

My character is Tai Bau on leviathan primal. I play on the ps4.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Did you disconnect from the game while playing the instance, or was it while you were in a loading screen?

Usually, this kind of error can resolve itself. In case this doesn't happen, try the following:

Check the following Port Ranges on your router/modem to ensure that they have been opened:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP can open these ports for you.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!