How I resolved DirectX error under Windows 64 bits

[isidore12]

If you have experienced the game crashing and displaying an DirectX error, you could try:

1. I had the same issue on both Win7 and Win10. Upgrading windows won't solve it.
   
2. Use fullscreen (not borderless)
   
3. Disable any pop-up from other application or the other system (like windows updates)
   
4. Use DirectX9
   
5. Don't use overlay application (like ACT)
   
6. Close your anti-virus
   
7. Close your firewall
   
8. Install the latest GPU drivers (just the drivers) using "Clean installation"

Optional:

• Clean installation of Windows
  
• Disable all not necessary services using msconfig
  
• Downclock GPU (both GPU and Memory) using MSI Afterburner

It seems it solved the DirectX error for me. Hopefully, it would help you too.


Edit 1: I use DirectX9 for few days with no errors (or maybe just once). Then I switched back to DirectX11 and I had a crash after 2 days. Definitely DirectX11 is less reliable than DirectX9.


Edit 2: I downclocked my GPU, it seems to really improve the stability


Edit 3: The time the game crashed with DirectX11, I had one other opened application. My advise, make sure nothing else is opened. Since then it seems stable.

[Voidkissed]

This is still something that needs to be fixed with the game in the long run, this is... ridiculous. >_>; I appreciate you going through all the things you've tried!!
I tried most of these already without success (Only thing I haven't done is a clean install of windows and disabling *all* unneccesary services since I'm not tech savvy enough to be sure I won't botch things, hah).. For curiosities sake, how far did you underclock things? this is the first time I've had to underclock so maybe I didn't do it enough/right. I'm willing to reinstall Afterburner to try, plus I have a Nvidia thing I was going to try possibly as well to underclock.

[isidore12]

I downclocked as much as MSI Afterburner allowed me. I believe -200 Mhz on the GPU.

To disable the services, Windows+R, type msconfig, then press Enter. Tick "hide Microsoft services", untick anything else. Enter and reboot.

[Voidkissed]

Thank you for the specifics! I'm going to try both things shortly and report back.
Thanks for making this thread and getting more specific for me!

Edit: I think it worked! In DirectX11 too, though I was and am prepared to try in 9 if the error returns. But so far so good, got 3 hours or more or play time without the issue I think c:

[isidore12]

It is worth noticing that PC froze for no reason using DirectX11 (I was AFK). I have now reversed to DirectX9, and I haven't experienced any issue since then. I am a bit worried about SE abandoning DirectX9 in the next expansion...

[Voidkissed]

It is worth noticing that PC froze for no reason using DirectX11 (I was AFK). I have now reversed to DirectX9, and I haven't experienced any issue since then. I am a bit worried about SE abandoning DirectX9 in the next expansion...

Yeah that would worry me too. I actually had issues trying DX9 earlier, but I think it related to it being fullsized ect (different error than usual, and didn't even get a chance to freeze), and I still had a few of the 11000002 error/freezes but that's when I was trying a few extra things while playing (streaming it, discord overlay, ect - I was just kind of testing water to see what it would do) + one time I forgot to turn on Afterburner. Plus I tweaked my afterburner settings (mine goes down LOW, -400 on GPU and -450 on the Memory), to line them both up at 400 and so far haven't had another issue?

I hope they not only don't abandon 9, but maybe work out what is making this such a prevalent issue for folks - as again nothing else has ever caused my laptop issues other than this specific game, lol.

[Tanama]

This issue stopped for me after I upgraded from my 2010 gaming PC build just a few months ago. Though I still continue to have that annoying controller problem where it goes null for about a second every so often.

[isidore12]

No issue with DirectX9, the game was on all day yesterday.

[isidore12]

Game has NOT crashed for 3 weeks since I am using DirectX9 and downclocked my GPU.