Thank you for the reply Lehina. I apologize for the delay in our response.

If you are able to avoid disconnections by using a VPN, it sounds like you are running into a routing issue on your way to the server. A VPN would take you through a different route, likely avoiding what is causing your problem.

Unfortunately, the troubleshooting steps we give are focused around your PC and home network and wouldn't affect the connection between you and the server.

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