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  1. 04-02-2019 11:39 PM #1
    Kaemaez
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    Kaemaez's Avatar
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    Oct 2013
    Location
    Ishgard
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    7
    Character
    Ser Warren
    World
    Tonberry
    Main Class
    Paladin Lv 70

    4.55 Main Scenario Won't load

    *edit: patch 4.56

    I went in MSQ "A reqiuem for heroes"
    and after fighting with Zenos the game went black screen with loading symbol
    and it stays like that for hours... and I could not complete the quest.


    I redownloaded + reinstalled the game it didn't fix the problems

    what information can I give to help elaborate this issue?
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    Last edited by Kaemaez; 04-03-2019 at 01:29 AM.
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  2. 04-03-2019 04:27 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Could you provide a screen shot of the issue you are experiencing? How long have you had this issue? Also, outside of reinstalling the game, what else have you tried to alleviate the issue?

    Hope to see you online!
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  3. 04-03-2019 05:22 PM #3
    Kaemaez
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    Oct 2013
    Location
    Ishgard
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    7
    Character
    Ser Warren
    World
    Tonberry
    Main Class
    Paladin Lv 70
    hello, I re-download the game and completely delete all the settings and this fixed the issue!

    thanks anyway!
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  4. 04-04-2019 04:14 AM #4
    Einmimiria
    Moderator Einmimiria's Avatar
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    Nov 2017
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    Thank you for the update Kaemaez.

    This thread will be moved to the 'Closed Concerns' subforum as the issue has been resolved.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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