If anyone hasn't seen Mr. Happy's interview with Yoshi-P, I highly recommend it.

I think it goes without saying that putting in a Race or Job takes a lot of resources. But based on how many new jobs we've gotten versus races, it seem fairly clear that races take more resources than jobs.

They haven't said that we'll never get Male Viera or Female Hrothgar, and I think that is the best you can hope for at the moment. There are literally thousands of pieces of armor in the game now, all that have to be fitted to each unique body. All the hairstyles that have to be fitted to each head shape. All the new animations + the existing animations.