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  1. #1
    Player
    seraf's Avatar
    Join Date
    Aug 2013
    Posts
    389
    Character
    Anrui Mydia
    World
    Hyperion
    Main Class
    Warrior Lv 100

    Has anyones Ultima, the High Seraph statue arrived yet?

    Mine shipped last Saturday apparently and I still haven't received it. Just wondering if I'm the only one. I did submit a ticket but those usually take days to get a reply.
    (0)

  2. #2
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    did you track it? SE store doesnt have much say once the shipper has it.
    (2)

  3. #3
    Player
    seraf's Avatar
    Join Date
    Aug 2013
    Posts
    389
    Character
    Anrui Mydia
    World
    Hyperion
    Main Class
    Warrior Lv 100
    Quote Originally Posted by Valkyrie_Lenneth View Post
    did you track it? SE store doesnt have much say once the shipper has it.
    How do you track the orders? They never seem to give me a tracking number on anything
    (0)

  4. #4
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    Quote Originally Posted by seraf View Post
    How do you track the orders? They never seem to give me a tracking number on anything
    its in the email they send you, theres a tracking link
    (0)

  5. #5
    Player
    seraf's Avatar
    Join Date
    Aug 2013
    Posts
    389
    Character
    Anrui Mydia
    World
    Hyperion
    Main Class
    Warrior Lv 100
    Quote Originally Posted by Valkyrie_Lenneth View Post
    its in the email they send you, theres a tracking link
    So apparently in this email they sent last Saturday it only says that it's status was changed to "shipped" and they charged me for it. But there is no tracking url in it at all I looked all over it. So it would seem that it actually hasn't shipped yet? It just basically says "thanks for your order" and has the invoice info on it but I was indeed charged the money already.
    (0)

  6. #6
    Player Theodric's Avatar
    Join Date
    Sep 2013
    Posts
    10,051
    Character
    Matthieu Desrosiers
    World
    Cerberus
    Main Class
    Reaper Lv 90
    UK player, here. My statue and emote arrived last week. It was left outside my door so it's a very good thing that my security guard found it and put it somewhere safer until I returned home.
    (1)

  7. #7
    Player Theodric's Avatar
    Join Date
    Sep 2013
    Posts
    10,051
    Character
    Matthieu Desrosiers
    World
    Cerberus
    Main Class
    Reaper Lv 90
    As a word of advice, when it does arrive be very cautious when opening the packaging. For the Odin and Shiva statues, the emote code was written on a loose slip of paper inside the box. This time around, the code is stuck to the interior of the box - which I overlooked at first.
    (2)

  8. #8
    Player
    AlohaSnackbar's Avatar
    Join Date
    Jun 2016
    Location
    Uldah
    Posts
    21
    Character
    Skain Drakeyn
    World
    Gilgamesh
    Main Class
    Scholar Lv 80

    Same

    Says it was shipped on the 25th, now the 1st of April, 7 days later (maximum time for shipping). Haven't received it yet even now. Going to have to go through credit card company to dispute the charge now.
    (0)

  9. #9
    Player
    Zomkei's Avatar
    Join Date
    Aug 2013
    Posts
    760
    Character
    Decayed Corpse
    World
    Balmung
    Main Class
    Machinist Lv 100
    Quote Originally Posted by AlohaSnackbar View Post
    Says it was shipped on the 25th, now the 1st of April, 7 days later (maximum time for shipping). Haven't received it yet even now. Going to have to go through credit card company to dispute the charge now.
    i would suggest contacting SE first before you do that. i've heard disputing / chargeback can get you banned from all SE purchases in the future, including XIV. could be wrong though.

    Quote Originally Posted by seraf View Post
    So apparently in this email they sent last Saturday it only says that it's status was changed to "shipped" and they charged me for it. But there is no tracking url in it at all I looked all over it. So it would seem that it actually hasn't shipped yet? It just basically says "thanks for your order" and has the invoice info on it but I was indeed charged the money already.

    this actually happened to me with the shiva statue. it did actually ship later, but it took awhile.
    (0)

  10. #10
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    I mean, mine shipped last week and arrives today. You guys gotta stop being so impatient lol
    (1)

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