(Again posted on friend's behalf)
You're pretty much right. I want to hold out hope and imagine it was just tone-deaf and ignorant, but with all the sexist crap already going around -- you heard about them whining that ~I don't waaaaannnaaa make skimpy male clothes, it's uncomfortaaaaaaaable~, right? -- all I can really see is just... not caring what we think. Which HURTS considering a lot of the good changes in the game came about BECAUSE they cared about us.
That was the whole reason I stuck with FFXIV. WoW was originally my home MMO, but Blizzard decided "screw the players" and so I left. ESO didn't grab me, and I hate F2P stuff for this very decision. And then... Square does this?
As much as I'm angry about the lack of male Viera and female Ronso, what makes me far more angry is the deep worry I have over the future of this MMO if they continue like this.
And you're right; lore is not an excuse. The best way I've found it explained is in this thread, in fact:
http://forum.square-enix.com/ffxiv/t...=1#post4915589
If you're doing all that? You can shove your "BUT LOOOOOOOOOORE" explanations where the sun don't shine.