Hold this company accountable for their mistakes, instead of being complacent. The more we just blindly support the less they will care to fix things. I get that they work hard, and we all love them and we want to show them we are glad for what we did get. I do. But there comes a point where you have to put your foot down and tell them point blank. "You have made a mistake. You have damaged player trust. You need to FIX these issues. No more hiding behind half-baked excuses."