This, ladies and gentlemen, is actually an example of white-knighting. "You have no right to be angry and if you are, don't take it out on the poor, multi-million dollar company."

Nope. Denied. I am a consumer and I have a right to speak up when I am unhappy with a product.

What I won't be doing is criticizing the actual devs that created these because they're not the decision-makers and usually, when you hear "the devs didn't want to" they're being used as scapegoats. But criticize the decision-makers I will, 100%.