It is no easy feat to add new races and if we are to do so, we’d need to prepare it so that the several thousands of items available as gear can be properly equipped, and this is on top of developing the unique motions for emotes, standing by, walking, running and the attack stances. This doesn’t only entail a huge development cost for implementation but also requires us to continually support those races in future updates.
As a result, when considering the addition of new playable races, we have to factor in the how the workload will multiply. As such, this only happens on an extremely limited basis and the deliberations about implementing or not would start only after I place a request and the costs are calculated. We’re already approaching the limits in terms of maintaining a healthy balance between the operational costs and quality of the gameplay experience and so it could be said that adding any more playable races would be quite a challenge. (Of course, I do understand the benefits of expanding the options available to players and their scope for roleplay…)
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As for the final steps such as the design and emote motions etc., in the case of races that have appeared in the FF series before, we’ll thoroughly do our research before deciding on the race’s physique and preparing several samples of their movement, all the while considering their standing in the lore. From there on, we enter the stage of incorporating all the fine details. As one example, when we were implementing the Viera from FFXII we checked their prerequisites in advance and also had their creator Mr. Yasumi Matsuno kindly provide his support in this regard. After deciding on the physique and lifestyle of this race we then determined their movements. Simply put, the process started from formulating the basic identity of the Viera as an athletic race of hunters.