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  1. #21
    Player
    Voidkissed's Avatar
    Join Date
    Jan 2019
    Posts
    27
    Character
    Marceline Aquila
    World
    Faerie
    Main Class
    Pugilist Lv 27
    Okay I am going to keep commenting here on the off chance SOMETHING or SOMEONE can help. This is completely asinine and ridiculous. My Laptop has handled the benchemark wonderfully, has each time. I have tried essentially every fix I've found everywhere, multiple clean installs, complete clean driver uninstalls and reinstalls, took various programs (including, temporarily, my antivirus)... and I am STILL getting these errors. I had about an hour of gameplay earlier, even got through a duty which had killed it prior (sometimes it's areas with lots of characters and flashing and battles that trigger it! Other times, it's clicking away and back (played windowed, clicked to my deskptop after it had been running for about that hour and did that duty flawlessly, was standing around letting it run while I debated that dungeon prior and when I clicked back, error! Left the game and came back, constant errors as it tried to load me in! All 1100002)

    Switching to 9 doesn't fix it, because then I just get stuttering and freezing. Even on the lowest I can figure out how to get the graphics settings. And it's not even full game freezing, a lot of time it's just the audio, the music and other things will often continue.

    I'm including my current specs once more. I'm just... really tired and frustrated of this. If it was more sporadic and I could consistently get at least a few hours without error, didn't constantly worry it would happen during dungeons, you know... the game was actually playable this would be tolerable. But this just isn't. ):



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Logan\Documents
    FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
    SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS GL753VD.306
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16268.824MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18700.824MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.418GB SYSTEM_FREEDISC_SPACE 639.676GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS Intel(R) HD Graphics 630
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
    SYSTEM_GRAPHICS_MAKER Intel Corporation
    SYSTEM_GRAPHICS_VRAM 128.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8134.412 MB
    SYSTEM_GRAPHICS_DAC Internal
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igd12umd64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 21.20.0016.4550
    SYSTEM_GRAPHICS_DRIVER_DATE 11/10/2016 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050
    SYSTEM_GRAPHICS_DEVICE Unknown
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1050
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 12155 MB
    SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_87707a61a7faf7b5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_87707a61a7faf7b5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_87707a61a7faf7b5\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_87707a61a7faf7b5\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1967
    SYSTEM_GRAPHICS_DRIVER_DATE 3/16/2019 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

    SYSTEM_GRAPHICS_PIXEL_SHADER
    SYSTEM_GRAPHICS_VERTEX_TEXTURE
    SYSTEM_SOUND Speakers (Realtek High Definition Audio(SST))
    SYSTEM_SOUND_DEVICE_ID {2DB46CB4-7613-4C68-AFBF-3E4E2BDCE3BD}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8416
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/3/2018 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {79B07920-5D1E-11E7-8003444553540000}
    SYSTEM_INPUT_NAME HIDI2C Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {79B7A510-5D1E-11E7-8004444553540000}
    SYSTEM_INPUT_NAME ASUS Wireless Radio Control
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {79B7A510-5D1E-11E7-8006444553540000}
    SYSTEM_INPUT_NAME ITE Device(8910)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {79B7A510-5D1E-11E7-8005444553540000}
    SYSTEM_INPUT_NAME ITE Device(8910)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {79B7A510-5D1E-11E7-8007444553540000}
    SYSTEM_INPUT_NAME ITE Device(8910)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {79B7A510-5D1E-11E7-8008444553540000}
    SYSTEM_INPUT_NAME ITE Device(8910)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    @kimosaurusrex - Discord
    Task Manager
    Fatal DirectX Errors - Page 2 - Google Chrome
    Sticky Notes


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Stardew Valley
    GameFirst IV
    Google Chrome
    WPS Office for ASUS
    NVIDIA Stereoscopic 3D Driver
    Steam
    TeamViewer 11
    Windows Live UX Platform
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Photo Gallery
    ASUS Splendid Video Enhancement Technology
    Keysticks
    Intel® PROSet/Wireless Software
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Intel(R) Chipset Device Software
    Minecraft
    Windows Live Photo Common
    CLIP STUDIO PAINT 1.8.2
    ROG Aura Core
    Java 8 Update 144
    Intel(R) Trusted Connect Services Client
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    GameFirst IV
    Movie Maker
    Microsoft SQL Server Compact 3.5 SP2 ENU
    Video Win Movie Maker 2016
    CLIP STUDIO 1.8.0
    Java Auto Updater
    AudioWizard
    Realtek Card Reader
    Google Update Helper
    Windows Live Installer
    Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
    GOG Galaxy
    ASUS PTP Driver
    ASUS Input Configuration
    SlimDX Runtime .NET 4.0 x86 (January 2012)
    Intel(R) Wireless Bluetooth(R)
    Realtek Ethernet Controller Driver
    Device Setup
    MSVCRT110
    WinFlash
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    ASUS Device Activation
    ASUS USB Charger Plus
    ATK Package
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Launcher Prerequisites (x64)
    Intel(R) Trusted Connect Service Client x86
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    ROG Gaming Center
    Windows Live SOXE
    Microsoft XNA Framework Redistributable 4.0 Refresh
    Fe
    Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
    Movie Maker
    D3DX10
    Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Intel(R) Processor Graphics
    Microsoft VC++ redistributables repacked.
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    ASUS Live Update
    7-Zip 17.00 beta (x64)
    Windows Driver Package - ASUS (AsusHFilter) HIDClass (12/19/2016 1.0.0.2)
    Windows Driver Package - ASUS (AsusPTPDrv) HIDClass (09/23/2016 11.0.0.14)
    GIMP 2.10.8
    Microsoft Office 365 - en-us
    Sonic Adventure™ 2
    Lucius
    Transistor
    Narcissu 1st & 2nd
    Hatoful Boyfriend
    Portal Stories: Mel
    Seduce Me the Otome
    Tales of Symphonia
    Portal
    Danganronpa: Trigger Happy Havoc
    Slime Rancher
    Drawful 2
    PRICE
    Emily is Away Too
    Trick and Treat - Visual Novel
    Yonder: The Cloud Catcher Chronicles
    Passpartout: The Starving Artist
    Portal 2
    Yume Nikki
    Heart of the Woods Demo
    Pacify
    She Dreams Elsewhere Demo
    Wacom Tablet
    Intel® PROSet/Wireless WiFi Software
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Epic Games Launcher Prerequisites (x64)
    Intel(R) Management Engine Components
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Intel(R) Chipset Device Software
    Intel(R) Serial IO
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    NVIDIA Ansel
    NVIDIA 3D Vision Driver 419.67
    NVIDIA Control Panel 419.67
    NVIDIA Graphics Driver 419.67
    NVIDIA Optimus Update 36.0.0.0
    NVIDIA PhysX System Software 9.19.0218
    DisplayDriverAnalyzer
    NVIDIA Install Application
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Update Core
    Intel(R) Trusted Connect Service Client x64
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Microsoft SQL Server Compact 3.5 SP2 x64 ENU
    Microsoft VC++ redistributables repacked.
    Intel(R) Management Engine Components
    Intel(R) PRO/Wireless Driver
    paint.net
    Intel(R) ME UninstallLegacy
    Intel(R) Serial IO
    Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
    Update for Windows 10 for x64-based Systems (KB4023057)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\ASUS\Splendid\ACMON.exe 00001EA0
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002EC4
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002F2C
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002520
    C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 000003B0
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000007C4
    C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00000E84
    C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.1.55.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 00002EE8
    C:\Users\Logan\AppData\Local\Discord\app-0.0.305\Discord.exe 00002454
    C:\WINDOWS\Explorer.EXE 00000980
    C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_463164d40c3d26ce\igfxEM.exe 00001768
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00002DBC
    C:\WINDOWS\system32\DllHost.exe 00001E74
    C:\WINDOWS\system32\SettingSyncHost.exe 00002DC0
    C:\WINDOWS\system32\sihost.exe 0000228C
    C:\WINDOWS\system32\svchost.exe 00001B24
    C:\WINDOWS\system32\taskhostw.exe 00001EBC
    C:\Windows\System32\RuntimeBroker.exe 00001DF0
    C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 000005A4
    C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00001D50
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002DA0
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000206C
    (0)

  2. #22
    Player
    KageTokage's Avatar
    Join Date
    Feb 2017
    Posts
    7,093
    Character
    Alijana Tumet
    World
    Cactuar
    Main Class
    Ninja Lv 100
    You might want to try verifying whether or not your GPU is operating in the correct PCI-E mode using GPU-Z or some other monitor program.

    It turned out my issues were actually being caused by my GPU randomly deciding to run in a mode that was way lower then its intended one, which was causing random boot failures and crashes as the motherboard was treating it like something it wasn't.
    (0)

  3. #23
    Player
    Voidkissed's Avatar
    Join Date
    Jan 2019
    Posts
    27
    Character
    Marceline Aquila
    World
    Faerie
    Main Class
    Pugilist Lv 27
    Quote Originally Posted by KageTokage View Post
    You might want to try verifying whether or not your GPU is operating in the correct PCI-E mode using GPU-Z or some other monitor program.

    It turned out my issues were actually being caused by my GPU randomly deciding to run in a mode that was way lower then its intended one, which was causing random boot failures and crashes as the motherboard was treating it like something it wasn't.
    I might do that, though I had been having some success the past two days with the Underclocking my GPU Method!
    I've just been testing the water with ti since, and I've had a couple of freezes, but I'm running it at High settings and was doing things like streaming or using the discord overlay. Like I said, testing waters, haha.
    (0)

  4. #24
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Voidkissed, I apologize for the delay in our response.

    When was the last time you updated the graphics drivers? I noticed on the system report, the last update for the graphics driver was done in 2016. There is a recent version available as of April 11, 2019. Please make sure the drivers have been updated (if you have not been done so already) .

    Also mentioned that Direct X 11 is unplayable. Could you try uninstalling and doing a clean reinstall of Direct X?

    Please keep us updated on the situation.
    (0)

  5. #25
    Player
    Geigerette's Avatar
    Join Date
    Dec 2018
    Location
    Limsa Lominsa
    Posts
    52
    Character
    Hemera Harmonia
    World
    Siren
    Main Class
    Archer Lv 60
    Completely remove Steam.
    (0)
    ♬ ♪ Bard IRL ♫ ♩

  6. #26
    Player
    Kadaji_Kazeni's Avatar
    Join Date
    Apr 2019
    Location
    Ul'dah
    Posts
    2
    Character
    Kadaji Kazeni
    World
    Phoenix
    Main Class
    Bard Lv 70
    Try to downclock your GPU in 10 or 20 MHZ steps, i had these too when i got my new GPU, the GPU was running in OC Mode, and hat these Fatal Direct X errors in other games too (Dying Light, Diablo 3), since i turned the switch to Non OC Mode, my games running fine without errors (Currently running at 1340/2000 MHZ). I guess Direct X 11 ist pretty sensitive with Ooverclocked GPUs (maybe not for everyone) try it.
    (0)
    Last edited by Kadaji_Kazeni; 04-16-2019 at 06:41 PM.

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