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  1. 03-22-2019 04:34 AM #1
    Plasma711
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    Changing Shadowbringers pre-order

    Sorry this is my first time using the forums. I pre-ordered Shadowbringers on my PC, but it ended up dying a week ago. Is there a way I can switch my pre-order from PC to PS4. I’d really rather not pay $120 just to get the full experience of the expansion. Any help would be greatly appreciated.
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  2. 03-22-2019 04:54 AM #2
    linay
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    Contact customer support directly.
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  3. 03-22-2019 05:15 AM #3
    Plasma711
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    Quote Originally Posted by linay View Post
    Contact customer support directly.
    How do I do that? Like I said I’ve literally never used the forums.
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  4. 03-22-2019 05:29 AM #4
    Kalise
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    Quote Originally Posted by Plasma711 View Post
    How do I do that? Like I said I’ve literally never used the forums.
    You'd go via Square Enix store.

    For EU

    For NA
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  5. 03-22-2019 05:13 AM #5
    DrWho2010
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    these forums can't help you with that kind of question unfortunately.
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  6. 03-22-2019 05:51 AM #6
    Eli85
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    Saying that you pre-ordered it on PC is not enough. You need to go to the marketplace that you purchased it from, contact customer service and explain what happened, then see where that leads you.
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