Best Decisions and Biggest Mistakes SE has Made in regard to FFXIV?

[Madisonlee]

Choose one best decision and one biggest mistake!

Best decision: Scrap 1.0 and rebuild the game (easy one I know, but I don't play much so I can't think of anything else). 1.0 was pretty dang bad haha.

Biggest mistake: Choosing the Trinity only over Trinity+Hybrid roles.

Doing this pinned them into a corner on how to properly implement their most popular hybrid roles. They now have to force jobs into a role, like they did with RDM, or do these limited jobs which I think the majority of us despise because we can't main the jobs we love. (I prefer just choosing a trinity role over the whole limited thing, but the ideal thing would be to add hybrid roles to the job system, but I think they'd never do that kind of big change this late in XIV)

[linay]

From whose point of view, theirs or mine?

If mine, then...
Best decision: giving up on 1.0
Worst decision: using 1.0 as a baseline instead of starting fresh (they didn't have to rush in my opinion, but there may be business needs I'm not considering)

[Crushnight]

if from my point of view:

Best Decision: cross platform support me and a few of my friends would never had played ffxiv if they hadn't have done this

Worst Decision: Alexander Gordias this raid was a complete mess the story was uninteresting, the normal loot system was absurdly rng with no way to mitigate (this loot system was originally just 2 random items would drop out of 3 possible items and you could have duplicates in the loot table so plenty of 2 cranks when you wanted spring or shaft etc it did eventually get changed due to player demand thankfully) Savage destroyed raiding scene and was gear gated so no matter what you couldn't finish it no matter your skill level until at least 4 weeks had passed

[Alucard135]

Best decision: Fat Chocobo
Worst decision: New TOS and Lalas

[AxlStream]

Biggest mistake : Eureka

[ReiMakoto]

Best decision: not making alphascape ff7 themed.
Worst mistake: limited jobs

[Kalise]

Biggest Mistake: Not replacing 1.0's spaghetti code when they had the opportunity. At least for core systems. This one fact has been holding them back ever since while they try and re-write the code and implement it later or try and do what they can to put up with it at the cost of not being able to do certain things. (For example, their inability to easily add more character customization)

Best Decision: I dunno... Most of the good points I can think of amount "Didn't mess X up", with many of those things being messed up by decisions later >.>

I guess I'll go with deciding to scrap 1.0 as the best decision. Even if I believe their biggest mistake was that they didn't scrap it enough.

[LeoLupinos]

Best decision: 2.0 and explaining the 1.0 shut down with lore.
Worst mistake: Double Increasing Subscription price on steam without warning for my and some countries.

[BiddyBatnana]

Worst :
-Giving up 1.0 awesome cutscenes
-Removing the animation transitions, making the character stiff.
-Lalafell's walking animation.
-Butts removal
-Egi
-Hair transparency, not attached to the skull properly
-Awful texturing..
-Lazy Au'ra design/catfished.
-Limited BLU
-Not enough DRG jump(I wanna spam jump)

Best :
-Optimizing the game from 1.0
-Glamours
-Vieras.
-Story/Lore
-Interesting characters.
-Character customization
-CrossOvers
-Beautiful world.

[Daralii]

Worst :
-Giving up 1.0 awesome cutscenes
-Removing the animation transitions, making the character stiff.

At the risk of sounding like a white knight on this, all of the cutscenes in 1.0 used mocap, which was beautiful, but is really not feasible for anything they've done since. Can you imagine the kind of budget and time it would take to organize actors for something like the 15+ minutes of cutscene at the end of 2.55? Not to mention the cinematic team needing to go over it to make sure everything actually works and looks good. I wish they'd at least try to emulate that quality for critical story points, but I can't exactly fault them for not doing so either.