When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 3/17/19 7:30AM PST
Frequency: Once
World name: Excalibur
Character name: Zyne Faerune
Retainer name:
NPC name:
Monster name:
Class/Level: SCH and SMN 63
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1. Queued as SCH for duty finder then went afk
2. I came back to my computer to find I missed the queue
3. I was then locked out for 1/2 hour.
4. I NEVER left a duty only didn't accept one because I was afk
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: 60 mBps/Spectrum
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

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Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use: Chrome
- Internet Explorer Version: