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  1. #1
    Player
    Zerahn's Avatar
    Join Date
    Aug 2015
    Posts
    10
    Character
    Cagnazzo Tarakona
    World
    Malboro
    Main Class
    Sage Lv 90

    AppHangB1 almost every time i alt-tab

    I get these almost every time I alt-tab, restarting the computer fixes it for a while and then it starts to act up again. I'm running Win7 SP1, AMD FX-6300, a GEForce GTX 750Ti, drivers were all updated last week after I started experiencing this constantly, instead of once every few days.

    Problem Event Name: AppHangB1
    Application Name: ffxiv_dx11.exe
    Application Version: 1.0.0.0
    Application Timestamp: 5c76c283
    Hang Signature: 9a4e
    Hang Type: 1
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105
    Additional Hang Signature 1: 9a4e69b37cb58fbbca6b132e8e657036
    Additional Hang Signature 2: 24b3
    Additional Hang Signature 3: 24b322d20887a57626ee3ec8f62be426
    Additional Hang Signature 4: 891c
    Additional Hang Signature 5: 891cfb0454b4288f7b2b14bfdd4fe3db
    Additional Hang Signature 6: d6e5
    Additional Hang Signature 7: d6e50473100bdba763206f04c73c1e28
    (0)

  2. #2
    Moderator Dynratygus's Avatar
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    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    What is the exact error you are experiencing? Also where are you experiencing this? Is this something that happens on the Final Fantasy XIV game launcher Could you provide a screen shot of the error message in your next reply?

    Hope to see you online!
    (0)

  3. #3
    Player
    Zerahn's Avatar
    Join Date
    Aug 2015
    Posts
    10
    Character
    Cagnazzo Tarakona
    World
    Malboro
    Main Class
    Sage Lv 90
    I copy-pasted the text from the error message in the original post. It happens when I'm in-game, well past the launcher phase. I'll be idling in Lavender Beds, for example, either inside or outside a house, I'll tab out to do something, and when I try to tab back in to the game it's all locked up and I get the app hang error.
    (0)

  4. #4
    Moderator Dynratygus's Avatar
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    Oct 2018
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    Thank you for the reply!

    Zerahn, how long have you experienced this issue? Were any changes made to the PC recently (updates)? Is Final Fantasy XIV, the only game that causes this?

    Hope to see you online!
    (0)

  5. #5
    Player
    Zerahn's Avatar
    Join Date
    Aug 2015
    Posts
    10
    Character
    Cagnazzo Tarakona
    World
    Malboro
    Main Class
    Sage Lv 90
    It's been happening since FFXIV's last big patch, which also were the only changes made. Windows Update seemed to have mysteriously disappeared from my computer so it sure didn't perform any updates, but I got it back and updated everything and also ran virus and spyware scans. I haven't made any hardware changes for two or three years. It's the only game that experiences the hang, and it's happened with nothing else running. I'd tab over to the desktop cuz there was nothing else available, and couldn't get back to the game.
    (0)

  6. #6
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Zerahn, thank you for the reply.

    Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Hope to see you online!
    (0)