Game freezes and lags

[DarthDC]

Correct. Something to note, those are the temps of my CPU and GPU upon start up as well. The gages are also not filling when the temps are at that level (display is a sliding bar with far right being full and far left being empty, which at those temps, the bar is completely empty). My point is, it seems to be by design. The game is at the lowest setting currently. Turned Vsync on, game still lags right on que.

[DarthDC]

https://youtu.be/UIWqcJE1jns

This is what happens if I continue to play through the lag. It gets really brutal.

[Einmimiria]

Thank you for the update DarthDC.

I'll have to agree with Arrhin, it sounds like there may be some overheating with your system. It's possible that it's lowering the clock speeds of your CPU and GPU to prevent it from getting too hot. If you start with temperatures in the 80s, it's probably getting hotter so the system throttles itself from there (Temperatures of 90C or 100C can damage some equipment). How is your laptop set up? Are any vents being blocked?

Do you have the laptop running off the battery or is it plugged in? If it's running off the battery, it may also throttle to extend the life of the battery.

Also, if you have any overlays active (Discord Overlay, Geforce Experience, etc.) make sure to disable them while playing.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[DarthDC]

Just sitting on the table so no vents being blocked. It is plugged in. I have geforce experience, but have tried it on and off. It does not seems to make much of a difference. This may sound a bit crazy, but what if I tried to play outside when it is cold. If that fixes my issue, could it confirm overheating as the issue?

[Arrhin]

Oh my, so those are basically idle temps! An yes, anything you can do to reduce temps, even for diagnostic purposes, just be careful! If yer machine is older you could (if yer comfortable) attempt cleaning the fans etc. if they appear dirty. Do be careful if you've never done it before, look up a guide online, preferably specific to yer model. I think....the 960m will begin to throttle (reduce clockspeed) around 90 C depending on laptop manufacturer (Dells do it around 75 <.<) so you can confirm it with the correct software by connecting to a secondary display, even yer TV over HDMI. And like GM Einmimiria says *Bows* shut down any overlays or background software. Overlays can mess with FFXIV and any other processes will stress yer hardware further, increasing temps. GL and I hope you find summat conclusive!

[DarthDC]

Just wanted to let you know, it was definitely temps. I purchased a laptop cooling pad and bam, fixed. No lag. I am now looking into building a desktop to find a more permanent solution. Thanks mate!