Error resulting in PC blue screen consistently.

**Accomp** · 03-06-2019 07:57 AM

Hello.

Since the last FFXIV update, every time I attempt to play the game, within 10 minutes the client crashes, followed by every other app crashing and my PC blue screening. This does not occur with any other applications and exclusively occurs when playing FFXIV.

At this point, essentially unable to play the game.

Screenshots of error and ultimate blue screen:
https://i.imgur.com/ZcQHhVH.jpg
https://i.imgur.com/rwOmV2r.jpg

Code:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument	E:\Documents
FINAL FANTASY XIV - A Realm Reborn	D:\Program Files\SquareEnix
FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS	Windows 10 Pro 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU	Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 12  SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS	BIOS Date: 04/03/18 15:43:24 Ver: 05.0000C
SYSTEM_LANGUAGE	English (Regional Setting: English)
SYSTEM_MEMORY	32708.184MB
SYSTEM_VIRTUAL_MEMORY	134217727.875MB
SYSTEM_PAGE_FILE	37572.184MB
SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 145.948GB    SYSTEM_FREEDISC_SPACE 70.252GB
SYSTEM_STORAGE	D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1716.530GB    SYSTEM_FREEDISC_SPACE 373.243GB
SYSTEM_STORAGE	E:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 5589.013GB    SYSTEM_FREEDISC_SPACE 4233.660GB
SYSTEM_DIRECTX_VERSION	DirectX 12
SYSTEM_GRAPHICS	NVIDIA GeForce GTX 980 Ti
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP	GeForce GTX 980 Ti
SYSTEM_GRAPHICS_MAKER	NVIDIA
SYSTEM_GRAPHICS_VRAM	6097.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM	16354.092 MB
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	2560 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	25.21.0014.1935
SYSTEM_GRAPHICS_DRIVER_DATE	2/28/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_GRAPHICS	NVIDIA GeForce GTX 980 Ti
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP	GeForce GTX 980 Ti
SYSTEM_GRAPHICS_MAKER	NVIDIA
SYSTEM_GRAPHICS_VRAM	6097.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM	16354.092 MB
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	1080 x 1920 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	25.21.0014.1935
SYSTEM_GRAPHICS_DRIVER_DATE	2/28/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_GRAPHICS	NVIDIA GeForce GTX 980 Ti
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP	GeForce GTX 980 Ti
SYSTEM_GRAPHICS_MAKER	NVIDIA
SYSTEM_GRAPHICS_VRAM	6097.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM	16354.092 MB
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	1080 x 1920 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	25.21.0014.1935
SYSTEM_GRAPHICS_DRIVER_DATE	2/28/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_SOUND	Headphones (2- Arctis 7 Game)
SYSTEM_SOUND_DEVICE_ID	{ACC043AD-C01C-46D7-A299-57BCC76B67AD}
SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION	6.02.17763.0001
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	9/14/2018 00:00:00
SYSTEM_SOUND	Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID	{57F9DC6B-288E-49AD-9634-F516C1D4EA83}
SYSTEM_SOUND_DEVICE_NAME	RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION	6.00.0001.8475
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	6/26/2018 00:00:00
SYSTEM_SOUND	Headset Earphone (2- Arctis 7 Chat)
SYSTEM_SOUND_DEVICE_ID	{724589E3-36E5-4AFB-8BE3-79D956F24274}
SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION	6.02.17763.0001
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	9/14/2018 00:00:00
SYSTEM_SOUND	Speakers (Yeti Stereo Microphone)
SYSTEM_SOUND_DEVICE_ID	{859D2628-37BA-459A-94CA-D61D65BCA0B9}
SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION	6.02.17763.0001
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	9/14/2018 00:00:00
SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{845A9B40-B8FC-11E8-8001444553540000}
SYSTEM_INPUT_NAME	Wireless Controller
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 6  SYSTEM_GAMEPAD_BUTTON 14  SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT	{901E90C0-B88A-11E8-8001444553540000}
SYSTEM_INPUT_NAME	MCP2200 USB Serial Port Emulator
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{901EB7D0-B88A-11E8-8002444553540000}
SYSTEM_INPUT_NAME	Corsair K95 RGB Gaming Keyboard 
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{901EDEE0-B88A-11E8-8003444553540000}
SYSTEM_INPUT_NAME	NZXT USB Device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{901F05F0-B88A-11E8-8005444553540000}
SYSTEM_INPUT_NAME	Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{9020B3A0-B88A-11E8-8014444553540000}
SYSTEM_INPUT_NAME	Corsair Gaming MM800 RGB Polaris
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{901F5410-B88A-11E8-8007444553540000}
SYSTEM_INPUT_NAME	NZXT USB Device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{46846860-1A71-11E9-8001444553540000}
SYSTEM_INPUT_NAME	Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 1  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{4684DD90-1A71-11E9-8002444553540000}
SYSTEM_INPUT_NAME	Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{901F7B20-B88A-11E8-8008444553540000}
SYSTEM_INPUT_NAME	Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 4096  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{901FA230-B88A-11E8-8009444553540000}
SYSTEM_INPUT_NAME	Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{90203E70-B88A-11E8-800E444553540000}
SYSTEM_INPUT_NAME	Corsair composite virtual input device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1024  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{901FC940-B88A-11E8-800A444553540000}
SYSTEM_INPUT_NAME	Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{901FC940-B88A-11E8-800B444553540000}
SYSTEM_INPUT_NAME	SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{90206580-B88A-11E8-800F444553540000}
SYSTEM_INPUT_NAME	Corsair K95 RGB Gaming Keyboard 
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 4096  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{B1CF8C40-1C19-11E9-8001444553540000}
SYSTEM_INPUT_NAME	Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 5  SYSTEM_GAMEPAD_BUTTON 10  SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT	{90201760-B88A-11E8-800C444553540000}
SYSTEM_INPUT_NAME	SteelSeries Arctis 7
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{90208C90-B88A-11E8-8010444553540000}
SYSTEM_INPUT_NAME	Corsair K95 RGB Gaming Keyboard 
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{90208C90-B88A-11E8-8011444553540000}
SYSTEM_INPUT_NAME	Corsair K95 RGB Gaming Keyboard 
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Firefox Developer Edition
YouTube - Firefox Developer Edition
#final-fantasy-xiv - Discord
Settings
Settings
Microsoft Store
Microsoft Store
APP Center
Spotify
Home Cloud
KeyHookForm


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

The Lord of the Rings Online™ v1903.0058.2732.4095
Adobe AIR
Adobe Creative Cloud
Adobe Flash Player 32 NPAPI
Advanced Combat Tracker (remove only)
Battle.net
BitRaider Streaming Client
Call of Duty Black Ops 4
FF Logs Uploader
Warcraft Logs Uploader
Destiny 2
Diablo III
FileZilla Client 3.38.1
Game Installer
Google Chrome Dev
Hearthstone
GigabyteFirmwareUpdateUtility
USB DAC-UP2
Cloud Station (Server)
Smart TimeLock
Game Boost
Color Temperature
ON_OFF Charge 2 B15.0709.1
CloudStation
SmartKeyboard
PlatformPowerManagement
EasyTune
EZRAID 
EasyTuneEngineService
SmartHUD
BIOS Setup
SIV
VTuner
@BIOS
AutoGreen
APP Center
3DOSD
Fast Boot
Adobe Bridge CC 2018
Adobe Bridge CC 2019
Intrepid Studios Launcher
McAfee® Total Protection
MTG Arena
Nexon Launcher
NVIDIA Stereoscopic 3D Driver
OBS Studio
Origin
Overwatch
Adobe Photoshop CC 2018
Adobe Photoshop CC 2019
Steam
Star Wars The Old Republic
The Elder Scrolls Online
Ubiquiti UniFi (remove only)
Ultima Online Enhanced Client
Uplay
Tom Clancy's Ghost Recon Wildlands
Ubisoft Game
GnuWin32: Wget-1.11.4-1
World of Warcraft
World of Warcraft Classic Demo
InputMapper
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
LWS Pictures And Video
BUSB
Epic Games Launcher
Adobe AIR
Microsoft VC++ redistributables repacked.
CameraHelperMsi
LWS Help_main
LWS Twitter
GigabyteFirmwareUpdateUtility
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
LWS YouTube Plugin
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
FINAL FANTASY XIV - A Realm Reborn
FF Logs Uploader
FIFA 19
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
McAfee WebAdvisor
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
Star Wars: The Old Republic
erLT
STAR WARS™ - Knights of the Old Republic™
USB DAC-UP2
The Sims™ 4
Java Auto Updater
Warcraft Logs Uploader
Anthem™
Launcher
Cloud Station (Server)
Smart TimeLock
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Game Boost
Color Temperature
ON_OFF Charge 2 B15.0709.1
CloudStation
LWS Gallery
Microsoft Visual C++ 2005 Redistributable
LWS Motion Detection
Microsoft Visual C++ 2005 Redistributable
Path of Building version 1.4.117
SmartKeyboard
PlatformPowerManagement
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
EasyTune
Microsoft Visual C++ 2005 Redistributable
LWS Launcher
LWS Webcam Software
Tukui Client
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
EZRAID 
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Microsoft Visual C++ 2017 Redistributable (x64) - 14.15.26706
EasyTuneEngineService
SmartHUD
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
BIOS Setup
LWS WLM Plugin
PS4 Remote Play
CORSAIR iCUE Software
Anthem™ Closed Alpha
CAM
SIV
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft .NET Core Runtime - 2.0.7 (x64)
Smart Backup (x64)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Yarn
Intel(R) Chipset Device Software
VTuner
TradeSkillMaster Application version 1.0
Launcher Prerequisites (x64)
@BIOS
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Arc
AutoGreen
Logitech Webcam Software
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
APP Center
Microsoft XNA Framework Redistributable 4.0 Refresh
STAR WARS™ Knights of the Old Republic™ II - The Sith Lords™
Apex Legends
GService
Dragon Age™: Inquisition
Battlefield™ V
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
3DOSD
Realtek High Definition Audio Driver
New World Alpha Test
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Fast Boot
MTG Arena
OldSchool RuneScape Launcher 1.2.7
LWS Facebook
RGB Fusion
Streamlabs OBS 0.11.7
7-Zip 18.05 (x64)
ShareX
AutoHotkey 1.1.30.00
RaiderIO 1.1.4
Firefox Developer Edition 66.0 (x64 en-US)
Mozilla Maintenance Service
Intel(R) Network Connections 22.4.16.0
EverQuest Free-to-Play
Grim Dawn
FINAL FANTASY® XI: Ultimate Collection Seekers Edition NA
Warframe
Path of Exile
Rocket League
The Witcher 3: Wild Hunt
The Elder Scrolls Online
Tom Clancy's The Division
Wolcen: Lords of Mayhem
Fire Pro Wrestling World
Dungeon Painter Studio
SteelSeries Engine 3.13.6
Intel(R) Network Connections 22.4.16.0
Intel(R) Chipset Device Software
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) Management Engine Components
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Java 8 Update 201 (64-bit)
Microsoft .NET Core Host FX Resolver - 2.0.7 (x64)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft .NET Core Host - 2.0.7 (x64)
Windows Setup Remediations (x64) (KB4023057)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft .NET Core Runtime - 2.0.7 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Intel(R) Management Engine Components
Epic Games Launcher Prerequisites (x64)
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
VEGAS Pro 14.0 (64-bit)
MSVCRT Redists
Update for Windows 10 for x64-based Systems (KB4023057)
NVIDIA Ansel
NVIDIA 3D Vision Driver 419.35
NVIDIA Control Panel 419.35
NVIDIA Graphics Driver 419.35
NVIDIA GeForce Experience 3.17.0.126
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 35.0.0.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 35.0.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.13
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.17.0.126
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.11.1
Elgato Stream Deck
Node.js
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.15.26706
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Management Engine Components
Intel(R) ME UninstallLegacy
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.15.26706
Intel(R) Trusted Connect Service Client


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe	00004A0C
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe	000052E8
C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe	00005030
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe	00004AC8
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe	0000474C
C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe	000056DC
C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe	000053C0
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe	000045E0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe	00002708
C:\Program Files (x86)\NZXT\CAM\Launcher\CAM.exe	00005018
C:\Program Files\Common Files\McAfee\MSGSDK\msgrunner.exe	00002D6C
C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe	00004EE0
C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe	00005700
C:\Program Files\Firefox Developer Edition\firefox.exe	00002F24
C:\Program Files\McAfee\WebAdvisor\UIHost.exe	0000007C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe	00002384
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe	00004388
C:\Program Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.10314.31700.1000_x64__8wekyb3d8bbwe\Office16\OfficeHubTaskHost.exe	000034B0
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.40.70.0_x64__kzf8qxf38zg5c\SkypeApp.exe	000029A0
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.40.70.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe	00002F54
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.40.70.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe	0000307C
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11811.1001.18.0_x64__8wekyb3d8bbwe\WinStore.App.exe	0000560C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.0.20453.0_x64__8wekyb3d8bbwe\YourPhone.exe	00002C34
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19021.10411.0_x64__8wekyb3d8bbwe\Video.UI.exe	00003660
C:\Users\accom\AppData\Local\Programs\weakauras-companion\WeakAuras Companion.exe	0000072C
C:\Users\accom\AppData\Roaming\Spotify\Spotify.exe	00003C94
C:\WINDOWS\Explorer.EXE	00002454
C:\WINDOWS\System32\svchost.exe	000030E4
C:\WINDOWS\system32\ApplicationFrameHost.exe	00005618
C:\WINDOWS\system32\DllHost.exe	00001158
C:\WINDOWS\system32\SettingSyncHost.exe	00001ACC
C:\WINDOWS\system32\backgroundTaskHost.exe	0000383C
C:\WINDOWS\system32\conhost.exe	000053BC
C:\WINDOWS\system32\sihost.exe	00002248
C:\WINDOWS\system32\svchost.exe	00002884
C:\WINDOWS\system32\taskhostw.exe	0000241C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe	00001C30
C:\Windows\System32\CompPkgSrv.exe	00005678
C:\Windows\System32\RtkAudUService64.exe	000038D4
C:\Windows\System32\RuntimeBroker.exe	0000406C
C:\Windows\System32\SecurityHealthSystray.exe	0000096C
C:\Windows\System32\smartscreen.exe	000035B8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe	00002438
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe	00002B58
D:\Program Files\Corsair\CORSAIR iCUE Software\iCUE.exe	00004830
D:\Program Files\InputMapper\InputMapper.exe	000032A8
D:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe	000046B4
D:\Program Files\Logitech\LWS\Webcam Software\LWS.exe	00004284
D:\Program Files\RaiderIO\RaiderIO.exe	00003BD8
D:\Program Files\ShareX\ShareX.exe	00004274
D:\Program Files\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe	00004548
D:\Program Files\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe	000035F4
D:\Program Files\TradeSkillMaster Application\app\TSMApplication.exe	00003964
D:\Program Files\Twitch\Bin\Electron\TwitchUI.exe	00004C70
D:\Program Files\Twitch\Bin\Twitch.exe	0000497C
E:\Documents\Elder Scrolls Online\live\AddOns\TamrielTradeCentre\Client\Client.exe	00004604

**Einmimiria** · 03-06-2019 09:49 AM

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

When did this first start happening? Do you recall anything updating/changing on your PC that coincides with this?

The first error looks like an audio-related error. What is your audio set up like (speakers, headphones, etc.)?

What have you tried so far in order to alleviate the issue?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

**Accomp** · 03-06-2019 10:05 AM

Hello - I started experiencing this issue directly after the last FFXIV patch and have not been able to play for more than 10 minutes since then. It's possible there were Windows 10 updates around that time frame as well, but unsure, as I have them auto updating. As far as audio set up, I utilize the Razer Leviathan soundbar, which has its own digital devices (but worth mentioning nothing has changed with that configuration and I have never had an issue previously and still do not with any other game or application).

Not sure what approach to take in regards to troubleshooting this issue, as it just appeared to happen overnight with the latest patch. From what I've seen, I don't think it's actually an audio issue, rather a more critical conflict issue that is causing issues with core processes in the OS and crashing audio, other applications, etc. My first thought is that it's something that was tied to DX11 that possibly changed and is now causing conflicting breaking changes.

I've seen others on the forum talking about similar issues since the last patch, so curious if they're related and what the common configuration may be.

**Accomp** · 03-07-2019 01:20 AM

Things I've tried so far, unsuccessfully:

- Completely reinstalling the game
> ran into the same issue.

- Disabling DX11
> game would not even load up correctly before experiencing these errors.

- Disabling other apps such as InputMapper, which I thought may be causing some internal conflict
> ran into same issue.

It's worth noting, the blue screen is not every time, now that I've run into this countless times (10 mins after every client start). But something is happening within FFXIV which is crashing nearly every app that is running on my PC. I'm not sure if it's some task that is conflicting or what the issue is - but I only am experiencing this with FFXIV, since the latest patch, and am unable to play the game atm.

**Dynratygus** · 03-08-2019 05:34 AM

Good afternoon and thank you for the reply!

When uninstalling the game, could you delete all remaining Final Fantasy XIV files from the PC? You mention that the game crashes when other programs are being run at the same time. Could you try running Final Fantasy XIV by itself to see if it crashes? Also just for testing purposes, please try disabling the anti virus programs running in the back ground and then launch the game. Additionally please try downloading the game with a wired connection.

Please keep us updated and hope to see you online!

**Accomp** · 03-10-2019 03:35 AM

Update.

I'm now able to play, without crashing. These are the two variables that changed:

1 - There was a game update on March 6. Didn't see anything about technical changes, but could have been behind the scenes.
2 - Changed the launcher, boot, and client to run as Administrator.

It could have been one of, or both of, these items. But the game seems to be running now without any issues.

**Einmimiria** · 03-13-2019 06:35 AM

Thank you for the update Accomp. If you experience the error again simply create a new thread.

This thread will be moved to the 'Closed Concerns' subforum as the issue has been resolved.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Thread: Error resulting in PC blue screen consistently.

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Error resulting in PC blue screen consistently.