onslaught in hidden gorge causing frequent 90k errors

[jpmeyer]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 03/06/19 @ 10pm
Frequency: Occasional
World name: Ixion
Character name: Kanade Mol
Class/Level: Warrior
Party or solo: Party
Area and coordinates: Hidden Gorge

Steps:
1. Target an opponent in Hidden Gorge PVP
2. Attack with Onslaught
3. Game occasionally disconnects when your character contacts the opponent

Connection Specs
- Type of internet connection/provider: Cable (100 MBS)
- Modem maker/model number: Spectrum

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\John\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz (6 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1.Z1
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16325.539MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18757.539MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 475.487GB SYSTEM_FREEDISC_SPACE 344.646GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 494.739GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
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SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8010.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8162.770 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1694
SYSTEM_GRAPHICS_DRIVER_DATE 11/11/2018 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Logitech USB Headset)
SYSTEM_SOUND_DEVICE_ID {525BA50C-FA5C-42A3-8D32-698CEF873DFA}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {3D7A4EB2-7065-4580-BD66-666FD516011D}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8531
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/4/2018 00:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {A855C7AD-C3A7-4720-B92E-70C8592D1C5F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8531
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/4/2018 00:00:00
SYSTEM_SOUND 2778X (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F24CE4F3-9AA3-476C-9771-F9DA1C1E98CE}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/22/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7C1615E0-F632-11E8-8003444553540000}
SYSTEM_INPUT_NAME Trigger gaming Keyboard
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SYSTEM_INPUT {7C1615E0-F632-11E8-8004444553540000}
SYSTEM_INPUT_NAME Trigger gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7C1615E0-F632-11E8-8006444553540000}
SYSTEM_INPUT_NAME Logitech USB Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7C1615E0-F632-11E8-8005444553540000}
SYSTEM_INPUT_NAME Trigger gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7C1615E0-F632-11E8-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe 00002C7C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001D38
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000306C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000036F8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00000BC0
C:\Program Files (x86)\Steam\Steam.exe 00002E98
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002868
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00002E14
C:\Program Files\Mozilla Firefox\firefox.exe 00002C6C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002B0C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001AD4
C:\Program Files\Windows Defender\MSASCuiL.exe 00002BC8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.40.70.0_x64__kzf8qxf38zg5c\SkypeApp.exe 000022F8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.40.70.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 0000218C
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.18114.17710.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00001AE4
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11811.1001.18.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00002794
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_1.16.1012.0_x64__8wekyb3d8bbwe\GameBar.exe 000019A4
C:\Users\John\AppData\Local\Discord\app-0.0.304\Discord.exe 00002CD4
C:\WINDOWS\Explorer.EXE 00001E18
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002FD0
C:\WINDOWS\system32\conhost.exe 00001D88
C:\WINDOWS\system32\svchost.exe 000031D0
C:\Windows\System32\GameBarPresenceWriter.exe 000026F0
C:\Windows\System32\RtkAudUService64.exe 00002588
C:\Windows\System32\RuntimeBroker.exe 0000233C
C:\Windows\System32\smartscreen.exe 0000251C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000044C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001B14
c:\windows\system32\sihost.exe 000014C0
c:\windows\system32\svchost.exe 0000235C
c:\windows\system32\taskhostw.exe 00001778

[Commander_Justitia]

Can you tell if its primarily mammets or other playing characters?
I noticed even when I stand directly in mammets, they sometimes are out of range for me.
If gapcloser abilities like onslaught travel distances greater than the maximum range there is a possibility you will dc, its the same with MNK.
It's funny because if a target becomes untargetable in the process of the skilluse, it will not go on cooldown but your character already traveled 1/3 or 1/2 of the way and you get the opportunity to use it again. Which results in even bigger distances traveled.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in our response. Can I get some addition information regarding the issue you’re having?

Please provide:

- Platform (PC, PS4, Mac)
- Any error codes or messages you receive upon disconnect (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which error occurs
- Everything you have tried to resolve the issue

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!