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  1. #1
    Player
    Accomp's Avatar
    Join Date
    Jan 2017
    Posts
    7
    Character
    Accomp Tv
    World
    Cactuar
    Main Class
    Marauder Lv 70

    Error resulting in PC blue screen consistently.

    Hello.

    Since the last FFXIV update, every time I attempt to play the game, within 10 minutes the client crashes, followed by every other app crashing and my PC blue screening. This does not occur with any other applications and exclusively occurs when playing FFXIV.

    At this point, essentially unable to play the game.

    Screenshots of error and ultimate blue screen:
    https://i.imgur.com/ZcQHhVH.jpg
    https://i.imgur.com/rwOmV2r.jpg

    Code:
    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
    
    MyDocument	E:\Documents
    FINAL FANTASY XIV - A Realm Reborn	D:\Program Files\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride <local>
    
    
    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-
    
    SYSTEM_OS	Windows 10 Pro 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
    SYSTEM_CPU	Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (12 CPUs), ~3.7GHz
    SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 12  SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS	BIOS Date: 04/03/18 15:43:24 Ver: 05.0000C
    SYSTEM_LANGUAGE	English (Regional Setting: English)
    SYSTEM_MEMORY	32708.184MB
    SYSTEM_VIRTUAL_MEMORY	134217727.875MB
    SYSTEM_PAGE_FILE	37572.184MB
    SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 145.948GB    SYSTEM_FREEDISC_SPACE 70.252GB
    SYSTEM_STORAGE	D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1716.530GB    SYSTEM_FREEDISC_SPACE 373.243GB
    SYSTEM_STORAGE	E:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 5589.013GB    SYSTEM_FREEDISC_SPACE 4233.660GB
    SYSTEM_DIRECTX_VERSION	DirectX 12
    SYSTEM_GRAPHICS	NVIDIA GeForce GTX 980 Ti
    SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP	GeForce GTX 980 Ti
    SYSTEM_GRAPHICS_MAKER	NVIDIA
    SYSTEM_GRAPHICS_VRAM	6097.625 MB
    SYSTEM_GRAPHICS_SHARED_VRAM	16354.092 MB
    SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE	2560 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION	25.21.0014.1935
    SYSTEM_GRAPHICS_DRIVER_DATE	2/28/2019 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
    SYSTEM_GRAPHICS	NVIDIA GeForce GTX 980 Ti
    SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP	GeForce GTX 980 Ti
    SYSTEM_GRAPHICS_MAKER	NVIDIA
    SYSTEM_GRAPHICS_VRAM	6097.625 MB
    SYSTEM_GRAPHICS_SHARED_VRAM	16354.092 MB
    SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE	1080 x 1920 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION	25.21.0014.1935
    SYSTEM_GRAPHICS_DRIVER_DATE	2/28/2019 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
    SYSTEM_GRAPHICS	NVIDIA GeForce GTX 980 Ti
    SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY3
    SYSTEM_GRAPHICS_CHIP	GeForce GTX 980 Ti
    SYSTEM_GRAPHICS_MAKER	NVIDIA
    SYSTEM_GRAPHICS_VRAM	6097.625 MB
    SYSTEM_GRAPHICS_SHARED_VRAM	16354.092 MB
    SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE	1080 x 1920 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a8e74171e1b8492\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION	25.21.0014.1935
    SYSTEM_GRAPHICS_DRIVER_DATE	2/28/2019 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
    SYSTEM_SOUND	Headphones (2- Arctis 7 Game)
    SYSTEM_SOUND_DEVICE_ID	{ACC043AD-C01C-46D7-A299-57BCC76B67AD}
    SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.02.17763.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	9/14/2018 00:00:00
    SYSTEM_SOUND	Realtek Digital Output (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID	{57F9DC6B-288E-49AD-9634-F516C1D4EA83}
    SYSTEM_SOUND_DEVICE_NAME	RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.00.0001.8475
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	6/26/2018 00:00:00
    SYSTEM_SOUND	Headset Earphone (2- Arctis 7 Chat)
    SYSTEM_SOUND_DEVICE_ID	{724589E3-36E5-4AFB-8BE3-79D956F24274}
    SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.02.17763.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	9/14/2018 00:00:00
    SYSTEM_SOUND	Speakers (Yeti Stereo Microphone)
    SYSTEM_SOUND_DEVICE_ID	{859D2628-37BA-459A-94CA-D61D65BCA0B9}
    SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.02.17763.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	9/14/2018 00:00:00
    SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME	Mouse
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME	Keyboard
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{845A9B40-B8FC-11E8-8001444553540000}
    SYSTEM_INPUT_NAME	Wireless Controller
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 6  SYSTEM_GAMEPAD_BUTTON 14  SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT	{901E90C0-B88A-11E8-8001444553540000}
    SYSTEM_INPUT_NAME	MCP2200 USB Serial Port Emulator
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{901EB7D0-B88A-11E8-8002444553540000}
    SYSTEM_INPUT_NAME	Corsair K95 RGB Gaming Keyboard 
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{901EDEE0-B88A-11E8-8003444553540000}
    SYSTEM_INPUT_NAME	NZXT USB Device
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{901F05F0-B88A-11E8-8005444553540000}
    SYSTEM_INPUT_NAME	Corsair Gaming SCIMITAR PRO RGB Mouse
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{9020B3A0-B88A-11E8-8014444553540000}
    SYSTEM_INPUT_NAME	Corsair Gaming MM800 RGB Polaris
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{901F5410-B88A-11E8-8007444553540000}
    SYSTEM_INPUT_NAME	NZXT USB Device
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{46846860-1A71-11E9-8001444553540000}
    SYSTEM_INPUT_NAME	Yeti Stereo Microphone
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 1  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{4684DD90-1A71-11E9-8002444553540000}
    SYSTEM_INPUT_NAME	Yeti Stereo Microphone
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{901F7B20-B88A-11E8-8008444553540000}
    SYSTEM_INPUT_NAME	Corsair Gaming SCIMITAR PRO RGB Mouse
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 4096  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{901FA230-B88A-11E8-8009444553540000}
    SYSTEM_INPUT_NAME	Corsair Gaming SCIMITAR PRO RGB Mouse
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{90203E70-B88A-11E8-800E444553540000}
    SYSTEM_INPUT_NAME	Corsair composite virtual input device
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1024  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{901FC940-B88A-11E8-800A444553540000}
    SYSTEM_INPUT_NAME	Corsair Gaming SCIMITAR PRO RGB Mouse
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{901FC940-B88A-11E8-800B444553540000}
    SYSTEM_INPUT_NAME	SteelSeries Arctis 7
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{90206580-B88A-11E8-800F444553540000}
    SYSTEM_INPUT_NAME	Corsair K95 RGB Gaming Keyboard 
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 4096  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{B1CF8C40-1C19-11E9-8001444553540000}
    SYSTEM_INPUT_NAME	Controller (XBOX 360 For Windows)
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 5  SYSTEM_GAMEPAD_BUTTON 10  SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT	{90201760-B88A-11E8-800C444553540000}
    SYSTEM_INPUT_NAME	SteelSeries Arctis 7
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{90208C90-B88A-11E8-8010444553540000}
    SYSTEM_INPUT_NAME	Corsair K95 RGB Gaming Keyboard 
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{90208C90-B88A-11E8-8011444553540000}
    SYSTEM_INPUT_NAME	Corsair K95 RGB Gaming Keyboard 
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    
    
    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
    
    FFXIVLauncher
    Technical Support - Firefox Developer Edition
    YouTube - Firefox Developer Edition
    #final-fantasy-xiv - Discord
    Settings
    Settings
    Microsoft Store
    Microsoft Store
    APP Center
    Spotify
    Home Cloud
    KeyHookForm
    
    
    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
    
    The Lord of the Rings Online™ v1903.0058.2732.4095
    Adobe AIR
    Adobe Creative Cloud
    Adobe Flash Player 32 NPAPI
    Advanced Combat Tracker (remove only)
    Battle.net
    BitRaider Streaming Client
    Call of Duty Black Ops 4
    FF Logs Uploader
    Warcraft Logs Uploader
    Destiny 2
    Diablo III
    FileZilla Client 3.38.1
    Game Installer
    Google Chrome Dev
    Hearthstone
    GigabyteFirmwareUpdateUtility
    USB DAC-UP2
    Cloud Station (Server)
    Smart TimeLock
    Game Boost
    Color Temperature
    ON_OFF Charge 2 B15.0709.1
    CloudStation
    SmartKeyboard
    PlatformPowerManagement
    EasyTune
    EZRAID 
    EasyTuneEngineService
    SmartHUD
    BIOS Setup
    SIV
    VTuner
    @BIOS
    AutoGreen
    APP Center
    3DOSD
    Fast Boot
    Adobe Bridge CC 2018
    Adobe Bridge CC 2019
    Intrepid Studios Launcher
    McAfee® Total Protection
    MTG Arena
    Nexon Launcher
    NVIDIA Stereoscopic 3D Driver
    OBS Studio
    Origin
    Overwatch
    Adobe Photoshop CC 2018
    Adobe Photoshop CC 2019
    Steam
    Star Wars The Old Republic
    The Elder Scrolls Online
    Ubiquiti UniFi (remove only)
    Ultima Online Enhanced Client
    Uplay
    Tom Clancy's Ghost Recon Wildlands
    Ubisoft Game
    GnuWin32: Wget-1.11.4-1
    World of Warcraft
    World of Warcraft Classic Demo
    InputMapper
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    LWS Pictures And Video
    BUSB
    Epic Games Launcher
    Adobe AIR
    Microsoft VC++ redistributables repacked.
    CameraHelperMsi
    LWS Help_main
    LWS Twitter
    GigabyteFirmwareUpdateUtility
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    LWS YouTube Plugin
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
    FINAL FANTASY XIV - A Realm Reborn
    FF Logs Uploader
    FIFA 19
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Bethesda.net Launcher
    McAfee WebAdvisor
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
    Star Wars: The Old Republic
    erLT
    STAR WARS™ - Knights of the Old Republic™
    USB DAC-UP2
    The Sims™ 4
    Java Auto Updater
    Warcraft Logs Uploader
    Anthem™
    Launcher
    Cloud Station (Server)
    Smart TimeLock
    Google Update Helper
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
    Game Boost
    Color Temperature
    ON_OFF Charge 2 B15.0709.1
    CloudStation
    LWS Gallery
    Microsoft Visual C++ 2005 Redistributable
    LWS Motion Detection
    Microsoft Visual C++ 2005 Redistributable
    Path of Building version 1.4.117
    SmartKeyboard
    PlatformPowerManagement
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
    EasyTune
    Microsoft Visual C++ 2005 Redistributable
    LWS Launcher
    LWS Webcam Software
    Tukui Client
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    EZRAID 
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.15.26706
    EasyTuneEngineService
    SmartHUD
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    BIOS Setup
    LWS WLM Plugin
    PS4 Remote Play
    CORSAIR iCUE Software
    Anthem™ Closed Alpha
    CAM
    SIV
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft .NET Core Runtime - 2.0.7 (x64)
    Smart Backup (x64)
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Yarn
    Intel(R) Chipset Device Software
    VTuner
    TradeSkillMaster Application version 1.0
    Launcher Prerequisites (x64)
    @BIOS
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Arc
    AutoGreen
    Logitech Webcam Software
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    APP Center
    Microsoft XNA Framework Redistributable 4.0 Refresh
    STAR WARS™ Knights of the Old Republic™ II - The Sith Lords™
    Apex Legends
    GService
    Dragon Age™: Inquisition
    Battlefield™ V
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
    3DOSD
    Realtek High Definition Audio Driver
    New World Alpha Test
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Fast Boot
    MTG Arena
    OldSchool RuneScape Launcher 1.2.7
    LWS Facebook
    RGB Fusion
    Streamlabs OBS 0.11.7
    7-Zip 18.05 (x64)
    ShareX
    AutoHotkey 1.1.30.00
    RaiderIO 1.1.4
    Firefox Developer Edition 66.0 (x64 en-US)
    Mozilla Maintenance Service
    Intel(R) Network Connections 22.4.16.0
    EverQuest Free-to-Play
    Grim Dawn
    FINAL FANTASY® XI: Ultimate Collection Seekers Edition NA
    Warframe
    Path of Exile
    Rocket League
    The Witcher 3: Wild Hunt
    The Elder Scrolls Online
    Tom Clancy's The Division
    Wolcen: Lords of Mayhem
    Fire Pro Wrestling World
    Dungeon Painter Studio
    SteelSeries Engine 3.13.6
    Intel(R) Network Connections 22.4.16.0
    Intel(R) Chipset Device Software
    Microsoft Visual C++ 2005 Redistributable (x64)
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
    Java 8 Update 201 (64-bit)
    Microsoft .NET Core Host FX Resolver - 2.0.7 (x64)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft .NET Core Host - 2.0.7 (x64)
    Windows Setup Remediations (x64) (KB4023057)
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
    Microsoft .NET Core Runtime - 2.0.7 (x64)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Intel(R) Management Engine Components
    Epic Games Launcher Prerequisites (x64)
    Microsoft VC++ redistributables repacked.
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    VEGAS Pro 14.0 (64-bit)
    MSVCRT Redists
    Update for Windows 10 for x64-based Systems (KB4023057)
    NVIDIA Ansel
    NVIDIA 3D Vision Driver 419.35
    NVIDIA Control Panel 419.35
    NVIDIA Graphics Driver 419.35
    NVIDIA GeForce Experience 3.17.0.126
    NVIDIA 3D Vision Controller Driver 390.41
    NVIDIA Optimus Update 35.0.0.0
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 35.0.0.0
    DisplayDriverAnalyzer
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.13
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVAPI Monitor plugin for NvContainer
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.17.0.126
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.11.1
    Elgato Stream Deck
    Node.js
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.15.26706
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Intel(R) Management Engine Components
    Intel(R) ME UninstallLegacy
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.15.26706
    Intel(R) Trusted Connect Service Client
    
    
    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
    
    C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe	00004A0C
    C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe	000052E8
    C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe	00005030
    C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe	00004AC8
    C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe	0000474C
    C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe	000056DC
    C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe	000053C0
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe	000045E0
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe	00002708
    C:\Program Files (x86)\NZXT\CAM\Launcher\CAM.exe	00005018
    C:\Program Files\Common Files\McAfee\MSGSDK\msgrunner.exe	00002D6C
    C:\Program Files\Common Files\McAfee\ModuleCore\ModuleCoreService.exe	00004EE0
    C:\Program Files\Common Files\McAfee\Platform\McUICnt.exe	00005700
    C:\Program Files\Firefox Developer Edition\firefox.exe	00002F24
    C:\Program Files\McAfee\WebAdvisor\UIHost.exe	0000007C
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe	00002384
    C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe	00004388
    C:\Program Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.10314.31700.1000_x64__8wekyb3d8bbwe\Office16\OfficeHubTaskHost.exe	000034B0
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.40.70.0_x64__kzf8qxf38zg5c\SkypeApp.exe	000029A0
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.40.70.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe	00002F54
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.40.70.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe	0000307C
    C:\Program Files\WindowsApps\Microsoft.WindowsStore_11811.1001.18.0_x64__8wekyb3d8bbwe\WinStore.App.exe	0000560C
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.0.20453.0_x64__8wekyb3d8bbwe\YourPhone.exe	00002C34
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19021.10411.0_x64__8wekyb3d8bbwe\Video.UI.exe	00003660
    C:\Users\accom\AppData\Local\Programs\weakauras-companion\WeakAuras Companion.exe	0000072C
    C:\Users\accom\AppData\Roaming\Spotify\Spotify.exe	00003C94
    C:\WINDOWS\Explorer.EXE	00002454
    C:\WINDOWS\System32\svchost.exe	000030E4
    C:\WINDOWS\system32\ApplicationFrameHost.exe	00005618
    C:\WINDOWS\system32\DllHost.exe	00001158
    C:\WINDOWS\system32\SettingSyncHost.exe	00001ACC
    C:\WINDOWS\system32\backgroundTaskHost.exe	0000383C
    C:\WINDOWS\system32\conhost.exe	000053BC
    C:\WINDOWS\system32\sihost.exe	00002248
    C:\WINDOWS\system32\svchost.exe	00002884
    C:\WINDOWS\system32\taskhostw.exe	0000241C
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe	00001C30
    C:\Windows\System32\CompPkgSrv.exe	00005678
    C:\Windows\System32\RtkAudUService64.exe	000038D4
    C:\Windows\System32\RuntimeBroker.exe	0000406C
    C:\Windows\System32\SecurityHealthSystray.exe	0000096C
    C:\Windows\System32\smartscreen.exe	000035B8
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe	00002438
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe	00002B58
    D:\Program Files\Corsair\CORSAIR iCUE Software\iCUE.exe	00004830
    D:\Program Files\InputMapper\InputMapper.exe	000032A8
    D:\Program Files\Logitech\LWS\Webcam Software\CameraHelperShell.exe	000046B4
    D:\Program Files\Logitech\LWS\Webcam Software\LWS.exe	00004284
    D:\Program Files\RaiderIO\RaiderIO.exe	00003BD8
    D:\Program Files\ShareX\ShareX.exe	00004274
    D:\Program Files\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe	00004548
    D:\Program Files\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe	000035F4
    D:\Program Files\TradeSkillMaster Application\app\TSMApplication.exe	00003964
    D:\Program Files\Twitch\Bin\Electron\TwitchUI.exe	00004C70
    D:\Program Files\Twitch\Bin\Twitch.exe	0000497C
    E:\Documents\Elder Scrolls Online\live\AddOns\TamrielTradeCentre\Client\Client.exe	00004604
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  2. #2
    Moderator Einmimiria's Avatar
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    Nov 2017
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    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When did this first start happening? Do you recall anything updating/changing on your PC that coincides with this?

    The first error looks like an audio-related error. What is your audio set up like (speakers, headphones, etc.)?

    What have you tried so far in order to alleviate the issue?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  3. #3
    Player
    Accomp's Avatar
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    Accomp Tv
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    Cactuar
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    Marauder Lv 70
    Hello - I started experiencing this issue directly after the last FFXIV patch and have not been able to play for more than 10 minutes since then. It's possible there were Windows 10 updates around that time frame as well, but unsure, as I have them auto updating. As far as audio set up, I utilize the Razer Leviathan soundbar, which has its own digital devices (but worth mentioning nothing has changed with that configuration and I have never had an issue previously and still do not with any other game or application).

    Not sure what approach to take in regards to troubleshooting this issue, as it just appeared to happen overnight with the latest patch. From what I've seen, I don't think it's actually an audio issue, rather a more critical conflict issue that is causing issues with core processes in the OS and crashing audio, other applications, etc. My first thought is that it's something that was tied to DX11 that possibly changed and is now causing conflicting breaking changes.

    I've seen others on the forum talking about similar issues since the last patch, so curious if they're related and what the common configuration may be.
    (0)

  4. #4
    Player
    Accomp's Avatar
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    Character
    Accomp Tv
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    Cactuar
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    Marauder Lv 70
    Things I've tried so far, unsuccessfully:

    - Completely reinstalling the game
    > ran into the same issue.

    - Disabling DX11
    > game would not even load up correctly before experiencing these errors.

    - Disabling other apps such as InputMapper, which I thought may be causing some internal conflict
    > ran into same issue.

    It's worth noting, the blue screen is not every time, now that I've run into this countless times (10 mins after every client start). But something is happening within FFXIV which is crashing nearly every app that is running on my PC. I'm not sure if it's some task that is conflicting or what the issue is - but I only am experiencing this with FFXIV, since the latest patch, and am unable to play the game atm.
    (0)
    Last edited by Accomp; 03-07-2019 at 01:39 AM.

  5. #5
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Good afternoon and thank you for the reply!

    When uninstalling the game, could you delete all remaining Final Fantasy XIV files from the PC? You mention that the game crashes when other programs are being run at the same time. Could you try running Final Fantasy XIV by itself to see if it crashes? Also just for testing purposes, please try disabling the anti virus programs running in the back ground and then launch the game. Additionally please try downloading the game with a wired connection.

    Please keep us updated and hope to see you online!
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  6. #6
    Player
    Accomp's Avatar
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    Character
    Accomp Tv
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    Cactuar
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    Marauder Lv 70
    Update.

    I'm now able to play, without crashing. These are the two variables that changed:

    1 - There was a game update on March 6. Didn't see anything about technical changes, but could have been behind the scenes.
    2 - Changed the launcher, boot, and client to run as Administrator.

    It could have been one of, or both of, these items. But the game seems to be running now without any issues.
    (0)

  7. #7
    Moderator Einmimiria's Avatar
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    Thank you for the update Accomp. If you experience the error again simply create a new thread.

    This thread will be moved to the 'Closed Concerns' subforum as the issue has been resolved.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)