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  1. #1
    Player
    lorealin's Avatar
    Join Date
    Mar 2019
    Posts
    5
    Character
    Amandil Andunie
    World
    Goblin
    Main Class
    Rogue Lv 35

    Constant "a fatal DirectX error has occurred (11000002)

    The game is unplayable at this point.
    I'm not sure what has happen but it no longer works. I have uninstalled and reinstalled my Nvida drivers, as well as my actual Final Fantasy game.

    Please address this as soon as possible. This is not fun.





    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\God King Skovald\Documents
    FINAL FANTASY XIV - A Realm Reborn E:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride *.local


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
    SYSTEM_CPU Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
    SYSTEM_BIOS BIOS Date: 11/29/16 20:32:52 Ver: 05.0000C
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32706.605MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37570.605MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.810GB SYSTEM_FREEDISC_SPACE 306.942GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 164.512GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8079.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16353.303 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1917
    SYSTEM_GRAPHICS_DRIVER_DATE 2/19/2019 18:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8079.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16353.303 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1917
    SYSTEM_GRAPHICS_DRIVER_DATE 2/19/2019 18:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Headset Earphone (Astro A50 Voice)
    SYSTEM_SOUND_DEVICE_ID {7B0D0E48-7267-4ABB-815F-B19F08B6899E}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {8C01386E-F9CA-4249-9047-6907CA9BE059}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8158
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
    SYSTEM_SOUND Headphones (Astro A50 Game)
    SYSTEM_SOUND_DEVICE_ID {D20794A4-0E69-48A4-91A4-92E09FE0A750}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
    SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {FD262470-3529-447C-BDA9-D415D38F3BD1}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8158
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {22369B90-7496-11E7-8001444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {22369B90-7496-11E7-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {22369B90-7496-11E7-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {22369B90-7496-11E7-8004444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3A0E52B0-EF78-11E6-8001444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3A10C3B0-EF78-11E6-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3A10C3B0-EF78-11E6-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B1FFBA80-52BE-11E7-8001444553540000}
    SYSTEM_INPUT_NAME Astro A50
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    An unexpected error has occurred. Exiting FINAL FANTASY XIV.(17f) pop-up - Google Chrome
    FailedFFXIV - Paint
    GeForce Experience
    Task Manager
    Sticky Notes
    Settings
    Settings
    Switch USB


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe Flash Player 32 PPAPI
    Battle.net
    BitRaider Streaming Client
    Destiny 2
    Diablo III
    Diablo III Public Test
    ASUS E-Green Uninstall
    Google Chrome
    ASUS GPU TweakII
    IntelliJ IDEA 2017.2
    IntelliJ IDEA Community Edition 2017.2
    Intrepid Studios Launcher
    Notepad++ (32-bit x86)
    NVIDIA Stereoscopic 3D Driver
    OpenAL
    Origin
    Steam
    Uplay
    World of Warcraft
    World of Warcraft Classic
    World of Warcraft Classic Demo
    World of Warcraft Public Test
    ASUS GPU TweakII
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    MSXML 4.0 SP3 Parser
    Microsoft XNA Framework Redistributable 3.1
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Java 8 Update 181
    FINAL FANTASY XIV - A Realm Reborn
    Microsoft XNA Framework Redistributable 4.0
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Star Wars: The Old Republic
    Java Auto Updater
    Intel® Security Assist
    UE4 Prerequisites (x64)
    AURA(GRAPHICS CARD)
    ASUS USB-AC68 WLAN Card Driver
    Launcher
    Apple Application Support (32-bit)
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
    Google Update Helper
    Path of Building version 1.4.99
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
    ASUS Boot Setting
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
    Microsoft Silverlight
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
    ConquerorLive
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Path of Exile
    Epic Games Launcher
    Apple Software Update
    Simulationcraft(x64) version 7.3.0.02
    Adobe Refresh Manager
    Adobe Reader XI (11.0.23) MUI
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft .NET Core Runtime - 2.0.7 (x64)
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Path of Exile
    ASTRO Command Center
    Black Desert Online
    TradeSkillMaster Application version 1.0
    Launcher Prerequisites (x64)
    HyStream
    ASUS Product Register Program
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    AI Suite 3
    Apex Legends
    Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
    DTSStudioSoundGuiPluginInstaller
    Curse
    Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
    Asmedia USB Host Controller Driver
    Cisco VideoGuard Player
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Intel(R) Chipset Device Software
    Intrepid Studios Launcher 0.0.14
    7-Zip 16.04 (x64)
    AutoHotkey 1.1.28.02
    CPUID ASUS CPU-Z 1.73
    DAEMON Tools Pro
    Git version 2.16.2
    Logitech Gaming Software 8.91
    Microsoft Office 365 - en-us
    Intel(R) Network Connections 20.2.4001.0
    Wolcen: Lords of Mayhem
    Call of Duty: WWII
    Call of Duty: WWII - Multiplayer
    Dungeons 3
    MONSTER HUNTER: WORLD
    TeamSpeak 3 Client
    Turbo LAN v10.10
    iCloud
    Microsoft Visual C++ 2005 Redistributable (x64)
    Intel(R) Chipset Device Software
    Intel(R) Management Engine Components
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Update for Windows 10 for x64-based Systems (KB4023057)
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
    Microsoft .NET Core Host FX Resolver - 2.0.7 (x64)
    Malwarebytes version 3.6.1.2711
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Intel(R) ME UninstallLegacy
    Microsoft .NET Core Host - 2.0.7 (x64)
    Speedtest by Ookla
    Bonjour
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
    Microsoft .NET Core Runtime - 2.0.7 (x64)
    Apple Mobile Device Support
    Intel(R) Management Engine Components
    Intel(R) Network Connections 20.2.4001.0
    Intel® Trusted Connect Service Client
    Go Programming Language amd64 go1.10.1
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    NVIDIA Ansel
    NVIDIA 3D Vision Driver 419.17
    NVIDIA Control Panel 419.17
    NVIDIA Graphics Driver 419.17
    NVIDIA GeForce Experience 3.17.0.126
    NVIDIA 3D Vision Controller Driver 390.41
    NVIDIA Optimus Update 35.0.0.0
    NVIDIA PhysX System Software 9.18.0907
    NVIDIA Update 35.0.0.0
    DisplayDriverAnalyzer
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.13
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVAPI Monitor plugin for NvContainer
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.17.0.126
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.11.1
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
    WinZip 20.0
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    iTunes
    Intel(R) Management Engine Components
    Microsoft Visual Studio Code
    Apple Application Support (64-bit)
    UE4 Prerequisites (x64)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe 000035BC
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support\secd.exe 00003790
    C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleChromeDAV.exe 00003B30
    C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe 00003568
    C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe 00003598
    C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe 00002EB8
    C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe 00003770
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001FB0
    C:\Program Files (x86)\InstallShield Installation Information\{E6931688-DA2B-4E16-8539-3D323D69C677}\AiChargerPlus.exe 000009A4
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000025F8
    C:\Program Files\ASUS\Turbo LAN\cfosspeed.exe 000033C8
    C:\Program Files\DAEMON Tools Pro\DTShellHlp.exe 00002D40
    C:\Program Files\Logitech Gaming Software\LCore.exe 0000341C
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA GeForce Experience.exe 0000101C
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000019FC
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 0000356C
    C:\Program Files\Windows Defender\MSASCuiL.exe 00003008
    C:\Program Files\WindowsApps\AudibleInc.AudibleforWindowsPhone_10.5.50.0_x64__xns73kv1ymhp2\AudibleRT.WindowsPhone.exe 000013E4
    C:\Program Files\WindowsApps\Microsoft.MicrosoftStickyNotes_3.1.55.0_x64__8wekyb3d8bbwe\Microsoft.Notes.exe 00003F10
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.18114.17710.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000028E0
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19021.10411.0_x64__8wekyb3d8bbwe\Video.UI.exe 0000287C
    C:\Users\God King Skovald\AppData\Local\Discord\app-0.0.304\Discord.exe 000019D0
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001A54
    C:\WINDOWS\system32\ApplicationFrameHost.exe 000036D8
    C:\WINDOWS\system32\DllHost.exe 0000297C
    C:\WINDOWS\system32\SettingSyncHost.exe 00002748
    C:\WINDOWS\system32\cmd.exe 00003A4C
    C:\WINDOWS\system32\conhost.exe 00003A54
    C:\WINDOWS\system32\mspaint.exe 00001518
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00000058
    C:\Windows\System32\RuntimeBroker.exe 0000421C
    C:\Windows\System32\smartscreen.exe 000003A0
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002B5C
    C:\Windows\explorer.exe 00004070
    E:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000217C
    c:\windows\system32\sihost.exe 00001990
    c:\windows\system32\svchost.exe 00002C48
    c:\windows\system32\taskhostw.exe 00001AAC
    (0)
    Last edited by lorealin; 03-05-2019 at 03:37 AM.

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    How long have been having this issue with the crash? What have you tried so far to alleviate the problem? Were any changes to the computer made; such as mandatory or optional updates?

    Hope to see you online!
    (0)