Unable to update game

[Omegaher0]

Just got home and tried to update the game, but it keeps saying:
"Unable to download patch files"
[11003][10009][19900][13030]

I have tried compatibility mode, using as admin, letting through firewalls, antivirus exceptions, nothing.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums. I apologize for the delay in our response.

Can I get some addition information regarding the issue you’re having?

Please provide:

- Platform (PC, PS4, Mac)
- Any error codes or messages you receive upon disconnect (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which error occurs
- Everything you have tried to resolve the issue

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[PortalScience]

If you are on Windows 10, have you tried going to Windows Security > Virus & threat protection > Ransomware protection > Controlled folder access? I had to disable this to get my game to update.

[GrindShack]

you may also have to try port forwarding, or you can just open up to the DMZ.