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  1. #1
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    Quote Originally Posted by Insertcoins View Post
    hugs. That sucks that PC players have to deal with that. Or people who didn't preordered from PSN. They really should've made it more in your face about how or when they take the funds... it's the only thing PSN does right honestly. :c
    Its literally in the confirmation email you get.

    Dear Player:

    Thank you for your pre-order from the SQUARE ENIX STORE!.

    Please find your pre-order details below.

    Please also note that we have not charged you yet. You will be notified by email before we debit your account, which will occur a few days before the delivery of your pre-order.
    (1)

  2. #2
    Player

    Join Date
    Dec 2018
    Location
    Ul'dah
    Posts
    585
    Quote Originally Posted by Valkyrie_Lenneth View Post
    Its literally in the confirmation email you get.

    Dear Player:

    Thank you for your pre-order from the SQUARE ENIX STORE!.

    Please find your pre-order details below.

    Please also note that we have not charged you yet. You will be notified by email before we debit your account, which will occur a few days before the delivery of your pre-order.
    Ah.. I've never preordered from amazon and SE.. most of mine are from gamestop and PSN directly. Good to know then. ^^
    (0)

  3. #3
    Player
    Raiya's Avatar
    Join Date
    Aug 2011
    Posts
    461
    Character
    Raiya Li
    World
    Ragnarok
    Main Class
    Dancer Lv 100
    Just had them manually debit my preorder now to make sure theres no hiccups. Its a good way to prevent auto transaction failures too. Least now all I gotta wait for is for them to release the actual game codes now.
    (4)

  4. #4
    Player Doozer's Avatar
    Join Date
    Aug 2013
    Location
    Eureka Orthos
    Posts
    2,007
    Character
    Gunnar Mel'nik
    World
    Diabolos
    Main Class
    Bard Lv 90
    I got an email earlier saying I'll be charged for my pre-order on the 6th, so I assume that's when everyone will be charged.

    EDIT: Whoops didn't read posts before this saying the same thing. At least I know it's true across the board now.
    (0)

  5. #5
    Player
    Elspath's Avatar
    Join Date
    Aug 2013
    Posts
    31
    Character
    Euphamia Isilme
    World
    Balmung
    Main Class
    Arcanist Lv 90
    I dont pre order allot of games but when i do... i get screwed by Square Enix...
    (0)

  6. #6
    Player
    Aylis's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    801
    Character
    Aylis Tessier
    World
    Balmung
    Main Class
    Scholar Lv 80
    Quote Originally Posted by Mysticales View Post
    So just wondering if anyone has a real answer for this. On the email it claims this.

    "Please also note that we have not charged you yet. You will be notified by email before we debit your account, which will occur a few days before the delivery of your pre-order."

    So in our case.. when is this? Would this be in June..? If so, what? Right before the "Early Access" or would it be right at the tail end of June, couple days before the July 2nd launch?

    Anyone have some insight here from the Square Store? Thanks. (I bought the digital version)
    I got a follow up email the other day that said I would be charged the 6'th of June
    (0)

  7. #7
    Player
    Lazka's Avatar
    Join Date
    Aug 2013
    Posts
    54
    Character
    Yubari Melon
    World
    Tonberry
    Main Class
    Astrologian Lv 80
    um, can i ask question too?
    something happen so i want to cancel my PO, but maybe 1 week or later PO again
    already using the PO code to claim bonus in mogstation, is it ok to cancel? or safe, so my account not get suspend
    (have a bad exp with canceling order from googleplay, and my account got suspended/banned)
    (0)

  8. #8
    Player
    Rizon's Avatar
    Join Date
    Mar 2011
    Location
    Quincy, Il
    Posts
    938
    Character
    Rizon Cerberus
    World
    Hyperion
    Main Class
    Marauder Lv 81
    Received a little clarification from SE after the initial e-mail. If there is a problem with the initial charge on the 6th they will make 3 other tries to debit your card prior to canceling your PO, The tries will be on the 12th, 14th and 17th. Hope this helps.
    (0)

  9. #9
    Player
    Bearded's Avatar
    Join Date
    Jan 2019
    Posts
    347
    Character
    Hiro Masaaki
    World
    Phantom
    Main Class
    Archer Lv 36
    I went into the SE store and clicked on the little "pay now" by the pre-order in my account - saves all that faffing around and gets it out of the way.
    (0)

  10. #10
    Player
    Kelani's Avatar
    Join Date
    Jan 2016
    Posts
    102
    Character
    Jojo Leah
    World
    Louisoix
    Main Class
    Dancer Lv 74
    I bought a time card with my pre-order so they took the money out straight away. It was never put back in my account so I've already paid for the game. I always hate pre-orders and much prefer to pre-purchase a game. I was glad that they took the money straight away!
    (2)

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