From Square Store, When does our Preorder actually get charged for Shadowbringers...?

[AngelCheese77]

Both myself and my husband got the pre-order on the same day. Both 39.99$

Neither of us received an e-mail.

Mine got charged 6/6 as it's on my bank statement. Nothing on my husband's yet.

O.o

[TMW001]

I got an email with a reminder about what they do if it dosen't go through and that the charge was going to go down 6/6 but neither my friend and brother got any email.

[BiffWellington]

Mine got charged today. Last day of my tiny secured credit card's billing cycle, so I'm glad I didn't use it much more than usual this past month.

Not that it would've been that big a deal; SE would've just tried again next week.

[Noshpan]

I only got emails that they are going to attempt to charge, but I got a notification text from the bank about it going through. But still no email saying that it did go through.

[ADarklore]

After not having them charge the order on the 6th like they said, ended up going into the SE Store and MANUALLY selecting 'Debit Now' and they processed it right away.

[AngelCheese77]

After not having them charge the order on the 6th like they said, ended up going into the SE Store and MANUALLY selecting 'Debit Now' and they processed it right away.

Where do you see that? Both mine as my husband say we can Cancel our orders, but nothing about charging now.

[Brightmore]

Where do you see that? Both mine as my husband say we can Cancel our orders, but nothing about charging now.

go to Square Enix Store, my orders - manage order - debit now.

Just did it now! ^^

[Yeol]

go to Square Enix Store, my orders - manage order - debit now.

Just did it now! ^^

Thank-you!

[Conquistadork]

Thank-you!

Going a bit off topic here, but your character looks sooo pretty! 0W0

Like what you've done with it.

[AngelCheese77]

go to Square Enix Store, my orders - manage order - debit now.

Just did it now! ^^

Neither of our orders say Debit Now.

Neither of us received any e-mail in regards to a receipt or when we will be charged BUT we did get the e-mails where we unlocked the game witht he keys with no issue.

EDIT: Is the issue with though who bought the pre-order earlyier int he year? My hubby and I got ours this month.