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  1. #1
    Player
    Mysticales's Avatar
    Join Date
    Sep 2016
    Posts
    555
    Character
    Mystaria Ausa
    World
    Hyperion
    Main Class
    White Mage Lv 80

    From Square Store, When does our Preorder actually get charged for Shadowbringers...?

    So just wondering if anyone has a real answer for this. On the email it claims this.

    "Please also note that we have not charged you yet. You will be notified by email before we debit your account, which will occur a few days before the delivery of your pre-order."

    So in our case.. when is this? Would this be in June..? If so, what? Right before the "Early Access" or would it be right at the tail end of June, couple days before the July 2nd launch?

    Anyone have some insight here from the Square Store? Thanks. (I bought the digital version)
    (2)

  2. #2
    Player
    Katra's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    120
    Character
    Katra Leviathan
    World
    Mateus
    Main Class
    Archer Lv 90
    I'm not sure if it helps, but I know I very nearly missed it, but it does not appear that you will be charged until after you unlock the activation key. I actually just noticed yesterday that the pre-order e-mail has a link at the bottom called "Click here to get access to your products". You will be redirected to the SE store where you have to click the unlock the activation key link. Then for the pre-order bonus, you have to follow the instructions that are also linked to on that page.

    Now how quickly it charges you after you click onto the activation key I do not know.
    (1)

  3. #3
    Player
    Mysticales's Avatar
    Join Date
    Sep 2016
    Posts
    555
    Character
    Mystaria Ausa
    World
    Hyperion
    Main Class
    White Mage Lv 80
    Well Ive unlocked the preorder bonus and so already, but still not seeing a charge. So not sure if its till end of June or not, but seeing as hardly any replies, I guess we all might be confused.
    (0)

  4. #4
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    The game will be delivered on 2nd July. You'll be charged a few days before that. They'll email a warning before.

    Although if the NA store is like the EU store, you can go into your order history and choose for them to take the payment now, if you wish to do that.
    (4)

  5. #5
    Player
    Mysticales's Avatar
    Join Date
    Sep 2016
    Posts
    555
    Character
    Mystaria Ausa
    World
    Hyperion
    Main Class
    White Mage Lv 80
    Quote Originally Posted by worldofneil View Post
    The game will be delivered on 2nd July. You'll be charged a few days before that. They'll email a warning before.

    Although if the NA store is like the EU store, you can go into your order history and choose for them to take the payment now, if you wish to do that.
    Well what do you know! You are quite correct. In orders, click manage, then you can "Debit Now" Nice!

    So looks like I do have 40$ to use till June. =D
    (0)

  6. #6
    Player
    Ryaz's Avatar
    Join Date
    Jun 2015
    Location
    Mist Ward 21, Plot 45
    Posts
    1,845
    Character
    Ryaz Darksbane
    World
    Brynhildr
    Main Class
    Samurai Lv 100
    Quote Originally Posted by Mysticales View Post
    Well what do you know! You are quite correct. In orders, click manage, then you can "Debit Now" Nice!

    So looks like I do have 40$ to use till June. =D
    Yeah. I did that with my collectors edition. Much prefer to have it paid for when I day than a random date in a few months. Lol.
    (0)

  7. #7
    Player
    Mightion's Avatar
    Join Date
    Sep 2018
    Location
    Ul'dah
    Posts
    101
    Character
    Merissa Defensor
    World
    Jenova
    Main Class
    Paladin Lv 100
    Quote Originally Posted by worldofneil View Post
    The game will be delivered on 2nd July. You'll be charged a few days before that. They'll email a warning before.

    Although if the NA store is like the EU store, you can go into your order history and choose for them to take the payment now, if you wish to do that.
    Yeah, I did that with my ShB CE; the next day or two later they went sold out.

    It was weird though... a few days after I had them "Debit Now" (and it showed on my bank account activity); they gave it back, then charged it again a day or so later. Don't know why; there was always plenty of money in my account; which is why I wanted it debited Right Then.
    (0)

  8. #8
    Player
    BiffWellington's Avatar
    Join Date
    Nov 2018
    Posts
    231
    Character
    Peony Jones
    World
    Marilith
    Main Class
    Dancer Lv 86
    I think we'll be charged when early access opens up, June 28, IIRC.
    (0)
    She's got a chicken to ri-ide, she's got a chicken to ri-i-ide...
    She's got a chicken to ride, this game's from Square!

  9. #9
    Player
    Seabhacgra's Avatar
    Join Date
    May 2015
    Posts
    61
    Character
    Shau're Shadowsong
    World
    Zalera
    Main Class
    Red Mage Lv 80
    Wish I had known they would delay this payment. I assumed they charged it on the spot. I had the funds at the time, now I don't anymore. time for some overdraft fees, thanks SE
    (0)

  10. #10
    Player
    Dustytome's Avatar
    Join Date
    Aug 2015
    Posts
    2,707
    Character
    Fox Briarthorn
    World
    Sargatanas
    Main Class
    Culinarian Lv 100
    Quote Originally Posted by Seabhacgra View Post
    Wish I had known they would delay this payment. I assumed they charged it on the spot. I had the funds at the time, now I don't anymore. time for some overdraft fees, thanks SE
    Now I'm not a fan of how the store handles a lot of things, but in this case you assumed something and your money is tight enough that you should be eagle eyeing your statements and notice there wasn't a charge. You should still have the option to cancel your order before the charges begin to avoid an overdraft.
    (3)

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