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  1. #1
    Player
    AnimeJ's Avatar
    Join Date
    Feb 2019
    Posts
    6
    Character
    K'pandolu Kett
    World
    Zalera
    Main Class
    Red Mage Lv 71

    An unexpected error has occurred. Exiting FINAL FANTASY XIV. 2013-02-18_12:05

    Following the maintenance period and updating the software, I began experiencing crashes to desktop, either with this error or without.

    https://cdn.discordapp.com/attachmen...94/unknown.png

    As it appeared to be a graphics card error, I checked to ensure drivers were up to date, which they were not. Updating graphics drivers did not resolve the issue. All other updates are current.

    Additionally, after looking at the FFXIV information, it does not seem to report the correct amount of system memory. System has 32768MB of RAM installed rather than the 16330MB indicated.


    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument D:\Users\Jason\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
    SYSTEM_CPU AMD Ryzen 5 1600 Six-Core Processor (12 CPUs), ~3.2GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS BIOS Date: 06/22/17 15:53:16 Ver: V1.70
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16330.844MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 50883.207MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.979GB SYSTEM_FREEDISC_SPACE 20.351GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 669.089GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY11
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1070 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8080.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8165.422 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1917
    SYSTEM_GRAPHICS_DRIVER_DATE 2/19/2019 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070 Ti
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY12
    SYSTEM_GRAPHICS_CHIP GeForce GTX 1070 Ti
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8080.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8165.422 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1917
    SYSTEM_GRAPHICS_DRIVER_DATE 2/19/2019 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Headphones (Arctis Pro Wireless Game)
    SYSTEM_SOUND_DEVICE_ID {29320596-6C4B-4C95-9388-1DD3534C5085}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
    SYSTEM_SOUND MG248 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {19DEE053-A450-4F8B-B1E6-77C53D20A5A3}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0013
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/15/2019 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {44A39200-6C67-4CA0-A840-192E0B862567}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8302
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 11/14/2017 00:00:00
    SYSTEM_SOUND MG248 (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {7D21226E-0A6D-4C10-B9FD-485B8A327AE5}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0013
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/15/2019 00:00:00
    SYSTEM_SOUND Headset Earphone (Arctis Pro Wireless Chat)
    SYSTEM_SOUND_DEVICE_ID {7E9A8DA9-75B6-4822-BA81-1691239F186C}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
    SYSTEM_SOUND Speakers (Steam Streaming Microphone)
    SYSTEM_SOUND_DEVICE_ID {829268E7-99CB-4A7F-A144-5292AEECC66C}
    SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
    SYSTEM_SOUND_DRIVER_VERSION
    SYSTEM_SOUND_DRIVER_LANGUAGE
    SYSTEM_SOUND_DRIVER_DATE 7/28/2017 00:00:00
    SYSTEM_SOUND Headphones (Rift Audio)
    SYSTEM_SOUND_DEVICE_ID {BC5A0498-A113-41D9-891F-FDCDF36D04F1}
    SYSTEM_SOUND_DEVICE_NAME OCULUS119B.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.00.0016.9019
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/14/2016 00:00:00
    SYSTEM_SOUND Speakers (Steam Streaming Speakers)
    SYSTEM_SOUND_DEVICE_ID {F155923B-8CE6-4141-85AD-FADC071ECC9E}
    SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
    SYSTEM_SOUND_DRIVER_VERSION
    SYSTEM_SOUND_DRIVER_LANGUAGE
    SYSTEM_SOUND_DRIVER_DATE 7/20/2017 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7A2BC650-1363-11E9-8001444553540000}
    SYSTEM_INPUT_NAME Rift
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E95757F0-0AB3-11E9-8003444553540000}
    SYSTEM_INPUT_NAME Arctis Pro Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7BF69B40-1363-11E9-8003444553540000}
    SYSTEM_INPUT_NAME Rift Audio
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E825B5C0-0AB3-11E9-8001444553540000}
    SYSTEM_INPUT_NAME Arctis Pro Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {7A2BED60-1363-11E9-8002444553540000}
    SYSTEM_INPUT_NAME Rift
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {0CB0C6D0-8F69-11E8-8006444553540000}
    SYSTEM_INPUT_NAME Corsair composite virtual input device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {E957A610-0AB3-11E9-8004444553540000}
    SYSTEM_INPUT_NAME Arctis Pro Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {552B0DB0-E123-11E8-8001444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {552BA9F0-E123-11E8-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {552BA9F0-E123-11E8-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1F756C40-8F68-11E8-8001444553540000}
    SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1F75BA60-8F68-11E8-8002444553540000}
    SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {552BF810-E123-11E8-8004444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1F75BA60-8F68-11E8-8003444553540000}
    SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {1F75E170-8F68-11E8-8004444553540000}
    SYSTEM_INPUT_NAME Corsair Gaming K95 RGB PLATINUM Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Steam
    Technical Support - Post New Thread - Google Chrome
    #screenshots - Discord
    Return of the Bull - Final Fantasy XIV A Realm Reborn Wiki - FFXIV / FF14 ARR Community Wiki and Guide - Google Chrome
    Idle Champions
    NVIDIA GeForce Overlay
    Stream Episode 4 of Tamako Market on HIDIVE - Google Chrome
    Elemental Shaman DPS Rotation, Cooldowns, and Abilities - Battle for Azeroth 8.1 - World of Warcraft - Google Chrome
    Oculus
    FilterBlade - PoE Filter Customizer - Finetuned for NeverSink's Filter - Google Chrome
    Twitch
    Origin
    Origin
    Origin
    Origin
    Origin
    Origin
    C:/Users/Jason/OneDrive/Documents/MIS 3810/Python/Data02.json (Getting Started) - Brackets


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Adobe AIR
    Adobe Flash Player 32 NPAPI
    Advanced Combat Tracker (remove only)
    MSI Afterburner 4.5.0
    Battle.net
    Cisco AnyConnect Secure Mobility Client
    Warcraft Logs Uploader
    Diablo III
    Diablo III Public Test
    Foxit Reader
    Google Chrome
    MTG Arena
    NVIDIA Stereoscopic 3D Driver
    Origin
    Overwatch
    RStudio
    StarCraft II
    Steam
    Uplay
    VLC media player
    WinSCP 5.13.5
    World of Warcraft
    World of Warcraft Beta
    World of Warcraft Public Test
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Starry Night College 7
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    ACT OverlayPlugin Bundle version 0.3.4.0.EZS.Enmity-1.10.0.0.Cactbot-0.7.0
    CORSAIR iCUE Software
    Java Auto Updater
    Cisco AnyConnect Secure Mobility Client
    MTG Arena
    Google Update Helper
    Warcraft Logs Uploader
    Tukui Client
    Microsoft Visual C++ 2005 Redistributable
    Path of Building version 1.4.99
    Microsoft Visual C++ 2005 Redistributable
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Path of Exile
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Brackets
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
    TradeSkillMaster Application version 1.0
    HL-3170CDW
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Arc
    Path of Exile
    Microsoft ASP.NET MVC 2
    Asmedia USB Host Controller Driver
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008
    Adobe AIR
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    AutoHotkey 1.1.26.01
    Logitech Gaming Software 8.96
    Mozilla Firefox 65.0.1 (x64 en-US)
    Mozilla Maintenance Service
    Microsoft Office 365 ProPlus - en-us
    Oculus
    Microsoft Office Professional Plus 2016 - en-us
    Intel(R) Network Connections 22.9.16.0
    R for Windows 3.5.2
    Vindictus
    Rocksmith® 2014 Edition - Remastered
    Watch_Dogs
    SteamVR
    Pillars of Eternity
    Sunless Sea
    Elite Dangerous
    DOOM
    Rise of the Tomb Raider
    FINAL FANTASY XIV Online
    The Bard's Tale
    Northgard
    The Elder Scrolls V: Skyrim Special Edition
    Borderlands 2
    NieR:Automata™
    Warhammer 40,000: Inquisitor - Martyr
    Dead Rising 4
    Pillars of Eternity II: Deadfire
    Total War: WARHAMMER II
    Sunless Skies
    Idle Champions of the Forgotten Realms
    Clicker Heroes 2
    They Are Billions
    Stick Fight: The Game
    SteelSeries Engine 3.13.4
    Stellarium 0.18.3
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Java 8 Update 181 (64-bit)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    AMD Ryzen Master
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Intel(R) Network Connections 22.9.16.0
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25008
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2005 Redistributable (x64)
    NVIDIA Ansel
    NVIDIA 3D Vision Driver 419.17
    NVIDIA Control Panel 419.17
    NVIDIA Graphics Driver 419.17
    NVIDIA GeForce Experience 3.17.0.126
    NVIDIA 3D Vision Controller Driver 390.41
    NVIDIA Optimus Update 35.0.0.0
    NVIDIA PhysX System Software 9.18.0907
    NVIDIA Update 35.0.0.0
    DisplayDriverAnalyzer
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.13
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVAPI Monitor plugin for NvContainer
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.17.0.126
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.11.1
    ESET Security
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25008
    Update for Windows 10 for x64-based Systems (KB4023057)
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Battle.net\Battle.net.exe 0000285C
    C:\Program Files (x86)\Brackets\Brackets.exe 00005ADC
    C:\Program Files (x86)\Brackets\node.exe 00005C90
    C:\Program Files (x86)\Brackets\www\filesystem\impls\appshell\node\win32\CodeHelper.exe 000057B0
    C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe 00004E28
    C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00004948
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00004D78
    C:\Program Files (x86)\Corsair\CORSAIR iCUE Software\iCUE.exe 000049C4
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00006B74
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000EA4
    C:\Program Files (x86)\Origin\Origin.exe 0000260C
    C:\Program Files (x86)\Origin\QtWebEngineProcess.exe 00005420
    C:\Program Files (x86)\Steam\GameOverlayUI.exe 00001BD8
    C:\Program Files (x86)\Steam\Steam.exe 00003630
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000338C
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00001820
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 0000678C
    C:\Program Files (x86)\Steam\steamapps\common\IdleChampions\IdleDragons.exe 00003068
    C:\Program Files\ESET\ESET Security\egui.exe 00002D94
    C:\Program Files\Logitech Gaming Software\LAClient\LAClient.exe 000003D0
    C:\Program Files\Logitech Gaming Software\LCore.exe 00002408
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00005520
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002BC4
    C:\Program Files\Oculus\Support\oculus-client\OculusClient.exe 00005F80
    C:\Program Files\Oculus\Support\oculus-dash\dash\bin\OculusDash.exe 00003060
    C:\Program Files\Oculus\Support\oculus-platform-runtime\oculus-platform-runtime.exe 0000125C
    C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 00004DF8
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003034
    C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00004364
    C:\Program Files\Windows Defender\MSASCuiL.exe 0000327C
    C:\Program Files\WindowsApps\Microsoft.MicrosoftOfficeHub_17.10314.31700.1000_x64__8wekyb3d8bbwe\Office16\OfficeHubTaskHost.exe 000020FC
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.38.138.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00005D24
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.38.138.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00005CDC
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.38.138.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00003D14
    C:\ProgramData\Battle.net\Agent\Agent.6610\Agent.exe 0000081C
    C:\Users\Jason\AppData\Local\Discord\app-0.0.304\Discord.exe 000014C0
    C:\Users\Jason\AppData\Local\Microsoft\OneDrive\19.002.0107.0008\FileCoAuth.exe 00004C8C
    C:\Users\Jason\AppData\Local\Microsoft\OneDrive\OneDrive.exe 0000344C
    C:\Users\Jason\AppData\Roaming\Twitch\Bin\Electron\TwitchUI.exe 00000D08
    C:\Users\Jason\AppData\Roaming\Twitch\Bin\Twitch.exe 00000968
    C:\WINDOWS\Explorer.EXE 000021E0
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000267C
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00003870
    C:\WINDOWS\system32\DllHost.exe 00000AAC
    C:\WINDOWS\system32\OpenWith.exe 00005970
    C:\WINDOWS\system32\SettingSyncHost.exe 000028F4
    C:\WINDOWS\system32\conhost.exe 000018D4
    C:\Windows\System32\RuntimeBroker.exe 000003C4
    C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002B64
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000027F0
    c:\windows\system32\sihost.exe 00001EC0
    c:\windows\system32\svchost.exe 000023E0
    c:\windows\system32\taskhostw.exe 00001C14
    (0)
    Last edited by AnimeJ; 02-27-2019 at 11:58 AM. Reason: Update of system information

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Unfortunately I'm unable to see the link you posted. Can you upload it again, or copy/paste the error message?

    You may want to try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

    Make sure that you disable any overlays (Discord overlay, Gerforce Experience, etc.) that may be open when you play the game.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  3. #3
    Player
    AnimeJ's Avatar
    Join Date
    Feb 2019
    Posts
    6
    Character
    K'pandolu Kett
    World
    Zalera
    Main Class
    Red Mage Lv 71
    If overlays are the issue, then this is unsolvable; I play using the steam version of the game and will always have an overlay process running as a result of that. The same goes for the Geforce overlay, as I use that to stream, if and when I do. If either of those are the cause of the error, then that seems to be a very severe bug in the software, quite frankly.

    The error I'm receiving is as follows:

    An unexpected error has occurred. Exiting FINAL FANTASY XIV. 2019-02-18_ 12:05

    ffxiv_dx11.exe+325280
    ffxiv_dx11.exe+3248CE
    ffxiv_dx11.exe+327A61
    ffxiv_dx11.exe+33688AD
    ffxiv_dx11.exe+17B260
    ffxiv_dx11.exe+179AD8
    ffxiv_dx11.exe+1183B29
    (0)

  4. #4
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply AnimeJ.

    Overlays can interfere with any game because of how they interact. It may not be the cause of it, it's only a suggestion to see if the error will alleviate/change with them off (you can turn off the Steam overlay in the Steam settings).

    Did you get a chance to try the clean boot? If that doesn't resolve it, you may want to try reinstalling the game.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)