The Forbidden Land, Eureka Hydatos Errors

[Savard_Ironside]

I'm more or less trying to figure out what whether I need to go about reinstalling the game or if there is a way to repair the game files to fix these errors. They persist even after relogging, restarting my PC, and shutting down my PC. Soming not noted in the below is that the Nostalgic Fellow is also missing his torso when seen in Kugane, and so does my character whenever I try on anything he were to trade to me. However I'm more concerned with not being able to see the monsters withing Hydatos or seeing the minimap and main map of the instance.

(This was posted in the Bug Reports, but as I am new to forum posting and seeking help in this game on such matters I was unsure whether to post here as well.)

Date & Time: February 19, 2019
Frequency: Every Instance
World name: Leviathan
Character name: Savard Ironside
Retainer name: N/A
NPC name: N/A
Monster name: Xzomit
Class/Level: Warrior Level 70
Party or solo: Both
In-game time: N/A
Area and coordinates: The Forbidden Land, Eureka Hydatos
Housing: N'A
Steps:
1. Entered Instance
2. Opened Map, map is missing.
3. Run through the Instance, certain Monsters are Not Able to be Targeted and Not Visible.

Connection Specs
- Type of internet connection/provider: Buckeye Broadband
- Modem maker/model number: Arris

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS G751JT.210
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16333.102MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18765.102MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 371.424GB SYSTEM_FREEDISC_SPACE 147.584GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 558.907GB SYSTEM_FREEDISC_SPACE 558.741GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970M
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970M
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3029.875 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.551 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (75Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_892f6532cdcad6cc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_892f6532cdcad6cc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_892f6532cdcad6cc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_892f6532cdcad6cc\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1891
SYSTEM_GRAPHICS_DRIVER_DATE 2/5/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970M
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 970M
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3029.875 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8166.551 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_892f6532cdcad6cc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_892f6532cdcad6cc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_892f6532cdcad6cc\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_892f6532cdcad6cc\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1891
SYSTEM_GRAPHICS_DRIVER_DATE 2/5/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (Razer Nari - Game)
SYSTEM_SOUND_DEVICE_ID {B4FADBBA-E0FA-4E92-8D38-6734430B3396}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/14/2018 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {56EEACF8-B3C8-4F11-AF96-2574CF797778}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7576
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/4/2015 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {68EFB66B-2269-4EEF-8220-91E2ECC2043A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7576
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/4/2015 00:00:00
SYSTEM_SOUND TOSHIBA-TV (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {783EA393-E945-4731-97F7-35A2980911D4}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0013
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/15/2019 00:00:00
SYSTEM_SOUND Headset Earphone (Razer Nari - Chat)
SYSTEM_SOUND_DEVICE_ID {7C7A81B3-5D40-44F2-840D-CDBC5C72F723}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/14/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34884F40-5934-11E8-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {62C0BD20-12C3-11E6-8001444553540000}
SYSTEM_INPUT_NAME ASUS ROG Macrokey
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3493C0F0-5934-11E8-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {62CB9290-12C3-11E6-8002444553540000}
SYSTEM_INPUT_NAME ASUS ROG Macrokey
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {62CBB9A0-12C3-11E6-8003444553540000}
SYSTEM_INPUT_NAME ASUS ROG Macrokey
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 32768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {62CBE0B0-12C3-11E6-8005444553540000}
SYSTEM_INPUT_NAME ASUS ROG Macrokey
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {62CC07C0-12C3-11E6-8006444553540000}
SYSTEM_INPUT_NAME ASUS ROG Macrokey
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {62CC2ED0-12C3-11E6-8007444553540000}
SYSTEM_INPUT_NAME ASUS ROG Macrokey
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34943620-5934-11E8-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BDBEA020-07C1-11E9-8006444553540000}
SYSTEM_INPUT_NAME Razer Nari
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {62CC7CF0-12C3-11E6-8009444553540000}
SYSTEM_INPUT_NAME ASUS Wireless Radio Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CDE9ED60-E750-11E8-8002444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BDBF1550-07C1-11E9-8008444553540000}
SYSTEM_INPUT_NAME Razer Nari
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CDE99F40-E750-11E8-8001444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C19EC080-07C1-11E9-800A444553540000}
SYSTEM_INPUT_NAME Razer Mamba Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CDEA3B80-E750-11E8-8003444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34945D30-5934-11E8-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C1067820-07C1-11E9-8009444553540000}
SYSTEM_INPUT_NAME Razer Mamba Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CDEA6290-E750-11E8-8004444553540000}
SYSTEM_INPUT_NAME Razer Firefly
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C19F0EA0-07C1-11E9-800B444553540000}
SYSTEM_INPUT_NAME Razer Mamba Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C19F5CC0-07C1-11E9-800C444553540000}
SYSTEM_INPUT_NAME Razer Mamba Wireless
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: Asus
Laptop Model Number: G751JT

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use: Google Chrome
- Internet Explorer Version: N/A

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Would you be able to post a screen shot of the issue you are describing?Does this happen anywhere else or only in Eureka? Also it loos like a new graphics driver came out on the 13th. Please update the drivers.

Hope to see you online!

[Savard_Ironside]

This issue only arises in Eureka Hydatos and with the Nostalgic Fellow in Kugane. I've come across it no where else in the world or game itself other than these two instances. I've gone ahead and redownloaded/reupdated the graphics drivers as you just suggested, though that was update on the 13th when it was released.

[Dynratygus]

Good afternoon and thank you for the reply,

Have you tried changing the window size to windowed mode, or borderlesss full screen? On the system report, I noticed that that you have two monitors. Have you tried disabling one at all? If so, does this help with any graphic issues?

Hope to see you online!



Hope to see you online!

[Savard_Ironside]

After not receiving a reply within 24 hours or so I simply decided to uninstall and reinstall the game and that fixed the issues.