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  1. #1
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Calypso_Atlas, thank you for the reply.


    I would recommend staying away from using a VPN as that can cause errors with our system. Is the FFXIV application allowed through the fire wall? If not, please make sure the settings are made to allow the game through the fire wall. Please also try the following:


    - Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040


    Hope to see you online!
    (0)

  2. #2
    Player
    Ntol's Avatar
    Join Date
    Jun 2017
    Location
    Gridania
    Posts
    68
    Character
    Kurnous Ntol
    World
    Cerberus
    Main Class
    White Mage Lv 80
    Hi Calypso, I would like to know if you managed to solve the problem. I´m having the same issues (I play fine for an hour then my entire connection malfunctions), although I use Wifi and the connection begins being on and off instead of completely shutting off.
    (0)