Calypso_Atlas, thank you for the reply.


I would recommend staying away from using a VPN as that can cause errors with our system. Is the FFXIV application allowed through the fire wall? If not, please make sure the settings are made to allow the game through the fire wall. Please also try the following:


- Check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040


Hope to see you online!