People get together in discords with hundred to thousand of players in several country to organize themselves and mitigate the terrible design of how BA can be entered. I don't really see how it shows that we fail as a community. The different discords even go as far as coordinate with each other to avoid stepping on each other feets. Hell, groups even go as far as helping other premades to fill instances so they get an empty instance.

I've been doing a lot of runs because I m actually leading some runs, and only a few players actually bitch in /shout channel and even less people "sniping" portals. The players are incredibly well behaved considering how terrible the design is, it could have been total war but that's not even the case.