Stuck at now loading screen.

[Randomguy89]

Was working on MSQ went to teleport from one city to another and my character got stuck at the now loading screen. I've been stuck there for almost a week now. I let the game run for about an hour the day after it got stuck and it still just sits there. I've tried reinstalling, and repairing files, and resetting my settings. All my other characters I can log into fine.

I've tried making a support ticket via the support center, I got an email back telling me to make another support ticket via the support center. So I don't know what else to do.

Character name: Random Guy
World: Balmung

[Dynratygus]

Good afternoon and thank you posting in the Final Fantasy XIV Technical Support Forums.

The issue you are experiencing may lay in a problem with connecting to the game. Please try the following:

Open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
- Under the "General" tab, please delete ALL browser history.
- Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
- Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
- Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
- Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
- Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
- Right-Click on the FFXIV launcher icon and select "Properties"
- Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
- Hit "Apply", then "OK" to save the changes.
- Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

Hope to see you online!

[Randomguy89]

I have done all of this and I am still stuck at the now loading screen. The 1st time I tried the game just closed after about 3 minutes of loading, then it was just sitting there. Now it will sit for a few seconds and I get an error stating "An unexpected error has occurred. Exiting Final Fantasy XIV" https://imgur.com/Gigz5nZ < link to error

Note: I can log into all of my other characters on other worlds and data centers with no problems
Note: When I try to teleport to Orthard The Azim Steppe I get the error from the picture.

I am launching through steam

[Randomguy89]

Problem solves.