Specific Gear causes game to Crash.

[Lilitzun]

Date of issue: 20/02/2019
Time of issue: 12:30pm GMT
Frequency: Twice
World name: Mateus
Character name: M'liliya Tzun
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: Astrologian Level 64
Party or solo: Party
In-game time: Approx 12:25pm
Area and coordinates: Baelsar's Wall
Housing: N/A
Steps:
1. I pressed 'Examine' on another player in my party that was wearing the Ivalician's Oracle Coat that was glamoured to Elemental Coat of Casting.
2. Game immediately crashed and shut down.
3. Logged back into game.
4. Completed dungeon.
5. Pressed 'Examine' on the same player wearing the Ivalician's Oracle Coat that was glamoured to Elemental Coat of Casting.
6. Game immediately crashed again.

Connection Specs
- Type of internet connection/provider: Sky, Broadband
- Modem maker/model number: N/A

PC Specs (If reporting graphical errors, full PC Specs are required.)
-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
OS Name Microsoft Windows 10 Home
Version 10.0.17763 Build 17763
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-CGA6I9D
System Manufacturer ASUSTeK COMPUTER INC.
System Model GL752VW
System Type x64-based PC
System SKU ASUS-NotebookSKU
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2592 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. GL752VW.214, 18/04/2016
SMBIOS Version 3.0
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product GL752VW
BaseBoard Version 1.0
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "10.0.17763.194"
Time Zone GMT Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 9.13 GB
Total Virtual Memory 19.4 GB
Available Virtual Memory 10.8 GB
Page File Space 3.51 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualisation-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualisation Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Browser Information
- Name and version of the browser currently in-use: Google Chrome 72
- Internet Explorer Version: N/A

[DrWho2010]

sounds like a corrupted file somewhere. might need to reinstall the games files.