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  1. 02-20-2019 10:19 AM #1
    Dynratygus
    Moderator Dynratygus's Avatar
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    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    When did this issue start occurring and what platform are you trying to access the website and game on? Were any changes to the network at all?

    Hope to see you online!
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  2. 02-20-2019 04:55 PM #2
    YobaHere
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    Character
    Dog Destructor
    World
    Odin
    Main Class
    Goldsmith Lv 70
    It started yesterday, I've tried to access game from both PS4 and PC. There were no changes to a network, PS4 is connected to a wi-fi, but PC has wired connection to a same router. If this was a problem on an ISP side, then it's strange that there is also errors on http checkers online.
    stats for secure.square-enix.com: http://r.h-t.co/en/3/e51777c5-e334-e...2-0003ff73517a
    stats for eu.finalfantasyxiv.com: http://r.h-t.co/en/3/16d6da3a-e434-e...2-0003ff73517a (notice how it has errors when trying to access from Russian Federation)
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  3. 02-21-2019 10:11 AM #3
    Einmimiria
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    Thank you for the reply YobaHere.

    If you are experiencing this issue on all of your devices, but not while using your mobile data, it sounds like there is an issue along your route to the server as well as Square Enix related websites.

    In this scenario, i'd recommend contacting your ISP and explain the issues you are experiencing.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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