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  1. #1
    Player
    FatCats's Avatar
    Join Date
    Feb 2019
    Posts
    1
    Character
    Osha'tan Jinjahl
    World
    Balmung
    Main Class
    Astrologian Lv 69

    World map contents flickering when moving character

    When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

    Date & Time: 02/19/19
    Frequency: Constant
    World name: Balmung
    Character name: Osha'tan Jinjahl
    Area and coordinates: Everywhere
    Steps:
    1. Open the world map to current location(only happens with current location)
    2. Move character around
    3. Edges/black and grey parts of the map flicker as character moves
    *Add more steps if necessary

    Connection Specs
    - Type of internet connection/provider: Comcast/Cable connection
    - Modem maker/model number: Arris TG1682G

    ■ PC Specs

    To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

    -=-=-=-=- System Information -=-=-=-=-
    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (16299.rs3_release_svc.180808-1748)
    SYSTEM_CPU AMD Ryzen 5 1600X Six-Core Processor (12 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS BIOS Date: 07/10/17 20:58:38 Ver: 05.0000C
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16316.836MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18748.836MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.975GB SYSTEM_FREEDISC_SPACE 611.906GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS Radeon (TM) RX 480 Graphics
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67DF)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 4041.063 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8158.418 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\c0332206.inf_amd64_01862ad9231febae\B331820\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0332206.inf_amd64_01862ad9231febae\B331820\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0332206.inf_amd64_01862ad9231febae\B331820\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0332206.inf_amd64_01862ad9231febae\B331820\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 24.20.13001.1010
    SYSTEM_GRAPHICS_DRIVER_DATE 8/1/2018 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {CEE51ED9-099B-4B4F-8417-177F0A4C30F9}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8308
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 11/21/2017 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {AAA1AB5A-B685-47D4-AC19-1C289FFF8EFB}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8308
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 11/21/2017 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5DC0D880-FD06-11E7-8001444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5DC0D880-FD06-11E7-8002444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5DC0D880-FD06-11E7-8003444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5DC0D880-FD06-11E7-8004444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    Browser Information
    - Name and version of the browser currently in-use: Firefox 65.0.1 (64-bit)
    - Internet Explorer Version:
    (0)

  2. #2
    Player
    Risu0042's Avatar
    Join Date
    Oct 2015
    Posts
    66
    Character
    Risu Unzan
    World
    Hyperion
    Main Class
    Machinist Lv 70
    Check on making sure you have the most up to date driver.
    (1)

  3. #3
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    How long have you been experiencing the issue? Also does the flickering happen anywhere else in game; such as loading screens or when selecting the character?

    Just as Risu0042 suggested, please make sure your graphics drivers are updated. The drivers on your system are out of date. Please update them as a new one is available.

    Hope to see you online!
    (0)