I've been getting the same kinds of crashes some other people have since 4.5:- ffxiv_dx11.dll crashes, but those have gone away
- nvwgf2umx.dll "crashes" but those don't seem to crash the game fully, just pop up the window. I can click past it and play the game as normal as long as I don't hit "OK", although normally XAudio2_7.dll isn't too far after.
- XAudio2_7.dll is the main issue and completely freezes the game.
They seem to occur mainly only in Orbonne Monastery (most prominent in the last 2 bosses) and very infrequently in Rhalgar's Reach. In Orbonne, it seems like once I'm in the last 2 bosses the crashes can be between 1 minute and 20 minutes depending on the day.
I'm trying to avoid attempting a full OS re-install as much as I can, so I figured I would post in here and see if there was anything I was missing that anyone could think of.
Full errors (only have 2 recorded verbatim, both within the same Orbonne run during the ):
Code:
An unexpected error has occurred. Exiting FINAL FANTASY XIV.
2019-01-18_02:55
XAudio2_7.dll+3FD78
XAudio2_7.dll+3A66A
XAudio2_7.dll+35ADD
XAudio2_7.dll+32710
XAudio2_7.dll+32BBA
KERNEL32.DLL+17E94
ntdll.dll+6A251
Code:
An unexpected error has occurred. Exiting FINAL FANTASY XIV.
2019-01-18_02:55
XAudio2_7.dll+3FD78
XAudio2_7.dll+3A66A
XAudio2_7.dll+35ADD
XAudio2_7.dll+32710
XAudio2_7.dll+32BBA
KERNEL32.DLL+181F4
ntdll.dll+6A251
I've tried basically everything anyone has suggested to me or on a post I can find (in approximately the order tried):- Updated graphics drivers
- Tried an earlier graphics driver (got rid of nvwgf2umx.dll-based crashes, but still had XAudio2_7.dll crashes)
- Full re-install graphics and sound drivers
- Turned down graphics to Standard (Laptop)
- Windows 7 compatibility mode
- Windows 8 compatibility mode
- Ran on DX9 and DX11
- Reinstalling FFXIV
- Deleting the contents of "Documents/My Games/Final Fantasy XIV - A Realm Reborn"
- Ran DirectX redist
- Ran dxdiag (showed no errors)
- Ran graphics card memory tests and stress tests, none showed any issues
- Recorded computer temperatures during raid. GPU maxed out at 83C. CPU at 81C.
- Recorded GPU available VRAM, didn't drop below 800MB free
- Made sure BIOS was not overclocking at all
- Windows 10 repair install
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument E:\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
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ProxyOverride <local>
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Direct X Crashes As Well - Google Chrome
FFXIVLauncher
Technical Support - Google Chrome
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IIS 10.0 Express
Microsoft .NET Version Manager (x64) 1.0.0-rc1
Microsoft Visual Studio Team Foundation Server 2017 RC Office Integration (x64)
Active Directory Authentication Library for SQL Server
Windows SDK for Windows Store Apps DirectX x64 Remote
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft .NET Core Host FX Resolver - 2.0.9 (x64)
IntelliTraceProfilerProxy
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Python 3.7.1 Development Libraries (64-bit)
Java SE Development Kit 8 Update 144 (64-bit)
Epic Games Launcher Prerequisites (x64)
Python 3.7.1 Add to Path (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual Studio Installer
Microsoft .NET Core 1.0.5 - Runtime (x64)
Python 3.7.1 Standard Library (64-bit)
Microsoft .NET Core Host FX Resolver - 2.0.3 (x64)
Microsoft ASP.NET Core 2.0.9 Runtime Package Store (x64)
Microsoft .NET Execution Environment (DNX) 1-rc1 (x64) for .NET Core
Microsoft Silverlight
VS Script Debugging Common
Mono for Windows (x64)
Microsoft Build Tools 14.0 (amd64)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft SQL Server 2016 LocalDB
Windows SDK DirectX x64 Remote
Microsoft SQL Server 2012 Command Line Utilities
Microsoft Application Error Reporting
Python 3.7.1 Utility Scripts (64-bit)
Microsoft Visual Studio Team Foundation Server 2017 RC Office Integration Language Pack (x64) - ENU
Microsoft System CLR Types for SQL Server vNext CTP1.6
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft .NET Core SDK - 2.0.3 (x64)
Python 3.7.1 Test Suite (64-bit)
Microsoft ASP.NET Core 2.1.6 Shared Framework (x64)
Microsoft .NET Core Runtime - 2.0.9 (x64)
Microsoft .NET Core SDK 2.1.500 (x64)
IIS Express Application Compatibility Database for x86
Microsoft Visual C++ 2005 Redistributable (x64)
HTC Account
Microsoft Web Deploy 4.0
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Application Verifier x64 External Package
NVIDIA Ansel
NVIDIA CUDA Documentation 10.0
CUDA Toolkit
CUDA Version
NVIDIA 3D Vision Driver 418.81
NVIDIA Control Panel 418.81
NVIDIA Graphics Driver 418.81
NVIDIA GeForce Experience 3.16.0.140
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA PhysX System Software 9.18.0907
NVIDIA Update 34.0.0.0
CUDA Documentation
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.13
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA CUDA Samples 10.0
NVIDIA ShadowPlay 3.16.0.140
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.11.1
NVIDIA CUDA Visual Studio Integration 10.0
NVIDIA Tools Extension SDK (NVTX) - 64 bit
vs_Graphics_Singletonx64
Microsoft Azure Compute Emulator - v2.9.5.3
Microsoft Visual C++ 2017 X64 Debug Runtime - 14.16.27012
Microsoft .NET Framework 4.6.1
Microsoft .NET Core 1.1.2 - Runtime (x64)
Python 3.7.1 Executables (64-bit)
Dokan Driver (x64)
Microsoft Azure Libraries for .NET – v2.9
Python 3.7.1 Documentation (64-bit)
Microsoft .NET Core 1.1.3 - Host FX Resolver (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Windows Live ID Sign-in Assistant
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Firestorm SecondLife and OpenSim viewer
Intel(R) Network Connections 17.3.63.0
Application Verifier x64 External Package
Microsoft Xbox 360 Accessories 1.2
Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27012
.NET Core SDK 1.1.0 (x64)
Blender
icecap_collection_x64
MSVCRT110_amd64
Python 3.7.1 pip Bootstrap (64-bit)
Application Verifier x64 External Package
Microsoft ASP.NET Core Module V2 for IIS Express
MAXtoA for 3ds Max 2019
Intel® Trusted Connect Service Client
Microsoft .NET Core Runtime - 2.0.3 (x64)
Build Tools - amd64
Microsoft ASP.NET Core Module for IIS Express
Microsoft .NET Core 1.0.6 - Host (x64)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\AirPort\APAgent.exe 00003178
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000039D8
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 0000233C
C:\Program Files (x86)\Dropbox\Client\QtWebEngineProcess.exe 00003898
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000006D0
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe 00001E2C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000027F0
C:\Program Files (x86)\NetTime\NetTime.exe 00003954
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00003748
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001DDC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000014CC
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 0000258C
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002170
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 000038A8
C:\Program Files\Tablet\Pen\Pen_TabletUser.exe 00002704
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.38.138.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00002934
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.38.138.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002540
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.0.20094.0_x64__8wekyb3d8bbwe\YourPhone.exe 000028BC
C:\Program Files\iTunes\iTunesHelper.exe 00002830
C:\WINDOWS\Explorer.EXE 00001C98
C:\WINDOWS\system32\ApplicationFrameHost.exe 000008B4
C:\WINDOWS\system32\conhost.exe 00001E10
C:\WINDOWS\system32\sihost.exe 000019CC
C:\WINDOWS\system32\svchost.exe 00003D14
C:\WINDOWS\system32\taskhostw.exe 00001B00
C:\Windows\System32\RuntimeBroker.exe 00002888
C:\Windows\System32\SecurityHealthSystray.exe 000007E8
C:\Windows\System32\smartscreen.exe 00000FB8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002360
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000021A8
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