Constantly 'reserving server'

[Mizunoko]

I understand they are splitting data centers later on, but to be honest i'm more than a bit disappointed in SE over this. I pay square enix money to access a service, and when said service isn't working it's only logical to be upset. There's also the fact that instance issues have been arising almost every patch since SB release. Every eureka installment had lag and instance issues too....so you would think at the 4th installment of eureka they would have had the idea to be prepared for this and mitigate it somehow. The lack of preparedness after MULTIPLE problems of the same category just astonishes me...it's just mind boggling. Honestly i love this game and i WANT to play, but how can i not be upset when i can't play it because SE hasn't learned how to prepare for this and do right by their paying customers. Well i guess that or they are capable to prepare, but just don't care enough to do the right thing.