That costs time and taking down the servers. It has nothing to do with spaghetti code and has everything to do with cost. There's a couples holiday and an event with an instance, newly updated Eureka and the Arsenal inside it plus all of the other stuff. I've been getting and out of instances a lot, running mentor roulette and doing my part to help move instances along.Other MMOs were at least capable by fixing the issue with throwing out new servers... FFXIVs spaghetti duty server code sadly doesn't seem to be "fixeable" like that.
Having duty server fail two days in a row during prime time for up to 4 hours (and i bet you it will be even worse during the weekend) is inacceptable.
Issues for me only started about 40 mins ago, can't believe it's been going on so long for some.
Don't single handedly save us all. Yes. The instances are "full". Yes that's obviously creating this issue. But with as much money as this game makes them, servers filling up shouldn't happen. I know all the cost arguments, but its irrelevant. They make more than enough money to be able to withstand this type of thing. If this was day 1, i wouldn't say anything. Today isn't day 1 of the problem, however. They aren't some crappy little indie company. I expect more of a company that makes this much money. You all should too. Call it entitlement, w/e. We are entitled to the things we pay for.That costs time and taking down the servers. It has nothing to do with spaghetti code and has everything to do with cost. There's a couples holiday and an event with an instance, newly updated Eureka and the Arsenal inside it plus all of the other stuff. I've been getting and out of instances a lot, running mentor roulette and doing my part to help move instances along.
The only thing that's really bothering me is that there's no direct response to this problem. Really awesome way to treat your customer base.
Are the instance servers actually broken, or are the instances for certain content types full?
Not sure either way, but if it's only happening during prime time than my bet is the latter.
I understand they are splitting data centers later on, but to be honest i'm more than a bit disappointed in SE over this. I pay square enix money to access a service, and when said service isn't working it's only logical to be upset. There's also the fact that instance issues have been arising almost every patch since SB release. Every eureka installment had lag and instance issues too....so you would think at the 4th installment of eureka they would have had the idea to be prepared for this and mitigate it somehow. The lack of preparedness after MULTIPLE problems of the same category just astonishes me...it's just mind boggling. Honestly i love this game and i WANT to play, but how can i not be upset when i can't play it because SE hasn't learned how to prepare for this and do right by their paying customers. Well i guess that or they are capable to prepare, but just don't care enough to do the right thing.
Last edited by Mizunoko; 02-15-2019 at 09:26 AM.
Its 1:30 am in Europe atm and my friend just waited 17 minutes for her Airforce One Gate to pop... while maybe 5 people were standing around that Kaktor-dude - so its not prime time and its unlikely that a lot of people were doing that GATE right now. Seems to me like broken servers - they cant be that overloaded, not even with people trying the new Eureka and running the Event-dungeon.
I did not imply I'm "saving us all." I'm helping to push instances along. Nothing more, nothing less.Don't single handedly save us all. Yes. The instances are "full". Yes that's obviously creating this issue. But with as much money as this game makes them, servers filling up shouldn't happen. I know all the cost arguments, but its irrelevant. They make more than enough money to be able to withstand this type of thing. If this was day 1, i wouldn't say anything. Today isn't day 1 of the problem, however. They aren't some crappy little indie company. I expect more of a company that makes this much money. You all should too. Call it entitlement, w/e. We are entitled to the things we pay for.
The only thing that's really bothering me is that there's no direct response to this problem. Really awesome way to treat your customer base.
The issue at hand is not something that is regularly dealt with. We see it at expansions and this is occurring because of new updates to Eureka and Arsenal and the Valentine's event. Most of the time, there's no real need to invest in something like having more server space to allow more instances. The cost argument is not irrelevant simply because you declared it; it's a business and costs and profit are the [main] concern. You're right, they aren't a "crappy indie company" - such business may make that mistake of adding in instances they cannot support in the long run after player activity has dropped off. It's not called entitlement, it's called business. Perhaps you should look into things that attribute to MMOs' failures, because what you are suggesting has been a contributing factor in other games and companies in this genre that have ultimately come and gone.
You're also willfully forgetting they have plans to add in a new datacenter and move servers. Why add temporary servers now when even that is in the works? That's rhetorical, by the way.
Ahh, yeah that definitely sounds like an issue. Probably a coding bug more than server issues themselves.Its 1:30 am in Europe atm and my friend just waited 17 minutes for her Airforce One Gate to pop... while maybe 5 people were standing around that Kaktor-dude - so its not prime time and its unlikely that a lot of people were doing that GATE right now. Seems to me like broken servers - they cant be that overloaded, not even with people trying the new Eureka and running the Event-dungeon.
Yea because i could see FFXIV failing because SE added some more temporary servers to house the increased player count when releasing new content. If you say so. Add new servers and data centers down the line? But not when releasing new content that is going to bring the dwindling player base back? C'mon. Don't be an overzealous fanboy. Be realistic. Adding temp servers wouldn't have hurt them even a little. Besides, its all irrelevant because like i said, the biggest issue is the lack of response. Feel free to continue beating a dead horse and defending a company that's taking your money for content you can't even play though.I did not imply I'm "saving us all." I'm helping to push instances along. Nothing more, nothing less.
The issue at hand is not something that is regularly dealt with. We see it at expansions and this is occurring because of new updates to Eureka and Arsenal and the Valentine's event. Most of the time, there's no real need to invest in something like having more server space to allow more instances. The cost argument is not irrelevant simply because you declared it; it's a business and costs and profit are the [main] concern. You're right, they aren't a "crappy indie company" - such business may make that mistake of adding in instances they cannot support in the long run after player activity has dropped off. It's not called entitlement, it's called business. Perhaps you should look into things that attribute to MMOs' failures, because what you are suggesting has been a contributing factor in other games and companies in this genre that have ultimately come and gone.
You're also willfully forgetting they have plans to add in a new datacenter and move servers. Why add temporary servers now when even that is in the works? That's rhetorical, by the way.
Again.. would be nice to get some sort of response, devs...
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