Constantly 'reserving server'

[JunseiKei]

Other MMOs were at least capable by fixing the issue with throwing out new servers... FFXIVs spaghetti duty server code sadly doesn't seem to be "fixeable" like that.

Having duty server fail two days in a row during prime time for up to 4 hours (and i bet you it will be even worse during the weekend) is inacceptable.

That costs time and taking down the servers. It has nothing to do with spaghetti code and has everything to do with cost. There's a couples holiday and an event with an instance, newly updated Eureka and the Arsenal inside it plus all of the other stuff. I've been getting and out of instances a lot, running mentor roulette and doing my part to help move instances along.

[ReevezGod420]

That costs time and taking down the servers. It has nothing to do with spaghetti code and has everything to do with cost. There's a couples holiday and an event with an instance, newly updated Eureka and the Arsenal inside it plus all of the other stuff. I've been getting and out of instances a lot, running mentor roulette and doing my part to help move instances along.

Don't single handedly save us all. Yes. The instances are "full". Yes that's obviously creating this issue. But with as much money as this game makes them, servers filling up shouldn't happen. I know all the cost arguments, but its irrelevant. They make more than enough money to be able to withstand this type of thing. If this was day 1, i wouldn't say anything. Today isn't day 1 of the problem, however. They aren't some crappy little indie company. I expect more of a company that makes this much money. You all should too. Call it entitlement, w/e. We are entitled to the things we pay for.

The only thing that's really bothering me is that there's no direct response to this problem. Really awesome way to treat your customer base.

[JunseiKei]

Don't single handedly save us all. Yes. The instances are "full". Yes that's obviously creating this issue. But with as much money as this game makes them, servers filling up shouldn't happen. I know all the cost arguments, but its irrelevant. They make more than enough money to be able to withstand this type of thing. If this was day 1, i wouldn't say anything. Today isn't day 1 of the problem, however. They aren't some crappy little indie company. I expect more of a company that makes this much money. You all should too. Call it entitlement, w/e. We are entitled to the things we pay for.

The only thing that's really bothering me is that there's no direct response to this problem. Really awesome way to treat your customer base.

I did not imply I'm "saving us all." I'm helping to push instances along. Nothing more, nothing less.

The issue at hand is not something that is regularly dealt with. We see it at expansions and this is occurring because of new updates to Eureka and Arsenal and the Valentine's event. Most of the time, there's no real need to invest in something like having more server space to allow more instances. The cost argument is not irrelevant simply because you declared it; it's a business and costs and profit are the [main] concern. You're right, they aren't a "crappy indie company" - such business may make that mistake of adding in instances they cannot support in the long run after player activity has dropped off. It's not called entitlement, it's called business. Perhaps you should look into things that attribute to MMOs' failures, because what you are suggesting has been a contributing factor in other games and companies in this genre that have ultimately come and gone.

You're also willfully forgetting they have plans to add in a new datacenter and move servers. Why add temporary servers now when even that is in the works? That's rhetorical, by the way.

[ReevezGod420]

I did not imply I'm "saving us all." I'm helping to push instances along. Nothing more, nothing less.

The issue at hand is not something that is regularly dealt with. We see it at expansions and this is occurring because of new updates to Eureka and Arsenal and the Valentine's event. Most of the time, there's no real need to invest in something like having more server space to allow more instances. The cost argument is not irrelevant simply because you declared it; it's a business and costs and profit are the [main] concern. You're right, they aren't a "crappy indie company" - such business may make that mistake of adding in instances they cannot support in the long run after player activity has dropped off. It's not called entitlement, it's called business. Perhaps you should look into things that attribute to MMOs' failures, because what you are suggesting has been a contributing factor in other games and companies in this genre that have ultimately come and gone.

You're also willfully forgetting they have plans to add in a new datacenter and move servers. Why add temporary servers now when even that is in the works? That's rhetorical, by the way.

Yea because i could see FFXIV failing because SE added some more temporary servers to house the increased player count when releasing new content. If you say so. Add new servers and data centers down the line? But not when releasing new content that is going to bring the dwindling player base back? C'mon. Don't be an overzealous fanboy. Be realistic. Adding temp servers wouldn't have hurt them even a little. Besides, its all irrelevant because like i said, the biggest issue is the lack of response. Feel free to continue beating a dead horse and defending a company that's taking your money for content you can't even play though.

Again.. would be nice to get some sort of response, devs...

[JunseiKei]

Yea because i could see FFXIV failing because SE added some more temporary servers to house the increased player count when releasing new content. If you say so. Add new servers and data centers down the line? But not when releasing new content that is going to bring the dwindling player base back? C'mon. Don't be an overzealous fanboy. Be realistic. Adding temp servers wouldn't have hurt them even a little. Besides, its all irrelevant because like i said, the biggest issue is the lack of response. Feel free to continue beating a dead horse and defending a company that's taking your money for content you can't even play though.

Again.. would be nice to get some sort of response, devs...

I had even said in my original post that "usually reserving instance meant the servers were full." Considering they pulled the game down to address an issue, it appears that wasn't even the issue.

I'm not defending the company nor am I a fanboy, just observant. I'm stating business mistakes that been repeated by other companies that contributed to their failings to taking on additional costs (you can check out this channel's "Death of a Game" for a start in looking into this yourself; you'd be surprised how often 'additional servers to offset player influx' comes up). I already said this was getting addressed anyway with the additional datacenter and world shuffling, making it even less of a reason to add servers now, had it been instances being full.

I can't say Eureka would bring back players, given the impression I have from many that 'Eureka sucks' and that was the apparent draw this patch.

There's no reason to resort to name calling simply because you're upset and want a solution now. Be civil. Just remember, you're speaking out of anger about a company you are willfully giving money to for a membership to play their game. Also, I was busy playing the game because, well, I simply wasn't experiencing these issues.