Im putting this bug report for a friend, he screen shared his journal and screen. No quest appeared, even though we completed turn 5 on the first coil.

Date & Time: Couple days ago
Frequency: Reloaded area couple times still missing
World name: Jenova
Character name: Seiryu Newhope
NPC name: Urianger - The Waking Sands
Class/Level: WHM 53
Party or solo: Was in party at time
In-game time: 11pm maybe
Area and coordinates: The Waking Sands
Steps:
1. Bought a scenario skip potion
2. Leveled healer to 50
3. Grabed quest for coil, and completed it
4. Go back to grab quest Primal Nature, nowhere to be found.
*Add more steps if necessary