Quote Originally Posted by Seiryusama View Post
just ran all 3 hard modes again.. still no quest.
I think you don't need to run the hard modes again since you got the "Primal Awakening" quest to unlock the Coil without problems.
Titan HM should unlock both quests at the same time.

Try to contact in game a GM through the support desk. They can see if there's anything locking your character.
I hope you solve this problem as soon as possible to enjoy Garuda/Ifrit/Titan EX.