Regarding the Revision of the Prohibited Activities and Account Penalty Policy

[Sneed]

Hello, Global Community Producer Toshio Murouchi here.

As of some of you may already know, we recently announced a revision to our service policies on the Lodestone. We recommend that everyone read the changes, as they are extremely important.

■Regarding the Revision of the Prohibited Activities and Account Penalty Policy ( NA / EU )

Revised Policies in Question
●Prohibited Activities in FINAL FANTASY XIV ( NA / EU )
●Account Penalty Policy ( NA / EU )

I understand that some of you may feel like account penalties have become much harsher compared to the previous policies, due to changes like the suspension period being extended for certain penalties.

Under the previous policies, some issues were difficult to address due to them being on the cusp, such as actions that were “Negative, but not severe enough to take action.” Additionally, we felt that the 3-day suspension did not have the desired inhibiting effect for some of the more severe issues. Therefore, we decided that a change was necessary. We held numerous discussions internally and ultimately landed on these changes.

We are striving to create a comfortable environment for our players, so that, if they do experience a negative incident, we are able to assist them as much as possible (and, if necessary, get involved in the situation). Please understand that these changes were necessary in order for us to achieve that goal.

On a side note, we have been noticing an increase in issues involving social media, video sites, and live stream channels. Please take this opportunity to go over the FINAL FANTASY® XIV User Agreement and be more mindful of others.
Overall, these policy changes are some of the largest adjustments we have made since the commencement of service, and we will continue to explore ways to provide a better environment for the community. Feel free to let us know if there are certain topics you would like us to improve upon.

Thank you for your continued support of FINAL FANTASY XIV!

Yeah, this TOTALLY won't be abused by social justice warrior types, whether they be players or game masters, haha.

Also, dubs.