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  1. #1
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update CrystalWitch.

    When you receive a blue screen on Windows 10, it usually has an error code of some sort. Do you recall seeing one?

    I'd suggest doing a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game. Disable any other programs or overlays while playing the game.

    Also try setting the compatibility to Windows 7. Right-click on the ffxivboot.exe file and select ‘Properties.’ Then select the ‘Compatibility’ tab and choose Windows 7.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  2. #2
    Player
    CrystalWitch's Avatar
    Join Date
    Feb 2019
    Posts
    8
    Character
    Eir Fury
    World
    Mateus
    Main Class
    Scholar Lv 70
    I heard the notification ping, but the computer screen was frozen so I couldn't read it.

    I tried a clean boot before opening the forum page.

    I'll try the overlay and the compatibility ones.
    (0)

  3. #3
    Player
    CrystalWitch's Avatar
    Join Date
    Feb 2019
    Posts
    8
    Character
    Eir Fury
    World
    Mateus
    Main Class
    Scholar Lv 70
    I tried, and nothing. I kept an eye on Task manager while playing and 3 programs were taking up all my disk space and freezing the game.
    Avast Antivirus
    NVDIA Container
    Service Host: Windows Push notifications System Service

    My computer crashed after the Service Host was at 100% disk space.
    (0)