Thank you for the update CrystalWitch.

When you receive a blue screen on Windows 10, it usually has an error code of some sort. Do you recall seeing one?

I'd suggest doing a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game. Disable any other programs or overlays while playing the game.

Also try setting the compatibility to Windows 7. Right-click on the ffxivboot.exe file and select ‘Properties.’ Then select the ‘Compatibility’ tab and choose Windows 7.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!