I first noticed this problem during the quest "The New King on the Block" when I went to wait at the destination for what my boyfriend says is a cutscene that introduces a talking cat. However, as soon as I clicked on the 'destination' my game crashes. I put in a support ticket, filled out the template they sent me, and haven't heard back. I moved on to working my MSQ and now I'm encountering the same issue during a duty where I'm controlling Alphinaud. I finish the round of adds and the screen goes black as if attempting to load a cutscene but then I get this error code box and the game crashes. My boyfriend scoured the internet and found suggestions that included deleting my FF14 files in my documents folder, disabling all background apps and doing a clean reboot, and loading the game without running anything. None of this did anything, except of course ruin my bar setup.