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  1. #1
    Player
    Itsuki_F's Avatar
    Join Date
    Jan 2019
    Posts
    13
    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70

    Experiencing numerous crash problems

    Good day,

    It is the first time since i've started playing that i use the forums because i thought it was not usefull in my situation.

    However! Lately i've been experiencing numerous crashes (It started quite a while ago since 4.0, maybe even before but it was not as frenquent as of now).

    I have the "DirectX crash 11000002" error type OR a sudden crash of the game where it closes itself without any crash message or warning, just yesterday it crashed 8 times that way and already at 2 today.

    I've done reinstallation, graphic drivers updates (always up to date), i've done compatibility (i'm on WIN 10), i've done Administrator rights, my roomate also happen to have similar crash since about the same era.

    PC :

    Win 10
    GTX 770,
    GBDDR 5gb,
    SSD Samsung 950 EVO,
    16GB ram DDR4,
    ASUS Hero IV ROG motherboard
    Logitech G910 Keyboard
    Logitech G502 Mouse
    Logitech G633 Headset

    I need help as it's starting to annoy me to the point i might stop playing. (>>)
    (0)

  2. #2
    Player
    Itsuki_F's Avatar
    Join Date
    Jan 2019
    Posts
    13
    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70
    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument G:\Utilisateur\Itsuki\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
    SYSTEM_CPU AMD Ryzen 7 1800X Eight-Core Processor (16 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS 6201
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16312.121MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 18744.121MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.284GB SYSTEM_FREEDISC_SPACE 34.099GB
    SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.017GB SYSTEM_FREEDISC_SPACE 1477.203GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 770
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 770
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 4052.313 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8156.061 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1200 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1771
    SYSTEM_GRAPHICS_DRIVER_DATE 1/10/2019 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 770
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP GeForce GTX 770
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 4052.313 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8156.061 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5db32447b43ce666\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1771
    SYSTEM_GRAPHICS_DRIVER_DATE 1/10/2019 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {1E59A153-2262-496A-8D66-6D98E75A38E3}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/7/2018 00:00:00
    SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {539B41AB-08E4-4411-99AA-0247E6E10256}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/7/2018 00:00:00
    SYSTEM_SOUND Speakers (Logitech G633 Gaming Headset)
    SYSTEM_SOUND_DEVICE_ID {9501B4D5-9432-4520-9FF0-1286FFE1D8B6}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/2/2018 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {36638BE0-892C-11E8-8001444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3665D5D0-892C-11E8-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3665D5D0-892C-11E8-8003444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3665D5D0-892C-11E8-8004444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G502
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3665D5D0-892C-11E8-8006444553540000}
    SYSTEM_INPUT_NAME Logitech G633 Gaming Headset
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 9 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3665D5D0-892C-11E8-8007444553540000}
    SYSTEM_INPUT_NAME Logitech G633 Gaming Headset
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3665D5D0-892C-11E8-8008444553540000}
    SYSTEM_INPUT_NAME Logitech G633 Gaming Headset
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3665D5D0-892C-11E8-8009444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {3665D5D0-892C-11E8-8005444553540000}
    SYSTEM_INPUT_NAME Wireless Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {366846D0-892C-11E8-800A444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {366846D0-892C-11E8-800B444553540000}
    SYSTEM_INPUT_NAME Gaming Keyboard G910
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Unexpected error has occurred. Exiting FFXIV - Google Chrome
    FINAL FANTASY XIV
    Volume Mixer - Speakers (High Definition Audio Device)
    Slack - equipe12 ift-1003
    Étude de cas : port de Québec - Adobe Acrobat Reader DC
    One Piece Episode 870 English Subbed Kickassanime - Google Chrome
    Rapport TP1 - Équipe12 - Google Docs - Google Chrome
    TP1LehouxRéviséAoût2017.pdf - Adobe Acrobat Reader DC
    NVIDIA GeForce Overlay


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Battle.net
    Cisco AnyConnect Secure Mobility Client
    Diablo III
    Google Chrome
    Heroes of the Storm
    NVIDIA Stereoscopic 3D Driver
    Origin
    Overwatch
    JetBrains PyCharm 2018.3.3
    JetBrains PyCharm Community Edition 2018.3.3
    Skype version 8.37
    TeamViewer 14
    Warcraft III
    Python 3.7.2 Core Interpreter (32-bit debug)
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Command & Conquer™ and The Covert Operations™
    Python 3.7.2 Utility Scripts (32-bit)
    Python 3.7.2 pip Bootstrap (32-bit)
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Command & Conquer™ The Ultimate Collection Additional Content
    Command & Conquer™ Red Alert, Counterstrike and The Aftermath
    Python 3.7.2 Executables (32-bit symbols)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Python 3.7.2 Tcl/Tk Support (32-bit)
    Command & Conquer™ 3 Tiberium Wars and Kane's Wrath
    Python 3.7.2 Core Interpreter (32-bit)
    Command & Conquer™ Red Alert™ 3 and Uprising
    Java Auto Updater
    Command & Conquer™ Tiberian Sun™ and Firestorm™
    Python 3.7.2 Tcl/Tk Support (32-bit symbols)
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
    Command & Conquer™: Generals and Zero Hour
    Google Update Helper
    Python 3.7.2 Standard Library (32-bit)
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
    Python 3.7.2 Executables (32-bit debug)
    Python 3.7.2 Standard Library (32-bit debug)
    WestwoodChat
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
    Python 3.7.2 Standard Library (32-bit symbols)
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
    Command & Conquer™ Renegade
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    PS4 Remote Play
    Python 3.7.2 Add to Path (32-bit)
    Python 3.7.2 Development Libraries (32-bit)
    Adobe Refresh Manager
    Adobe Acrobat Reader DC - Français
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Dungeon Keeper
    Command & Conquer™ 4 Tiberian Twilight
    WestwoodOnline
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Python 3.7.2 Tcl/Tk Support (32-bit debug)
    Python 3.7.2 Core Interpreter (32-bit symbols)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Python 3.7.2 Documentation (32-bit)
    Microsoft XNA Framework Redistributable 4.0 Refresh
    Python 3.7.2 Executables (32-bit)
    Python 3.7.2 Development Libraries (32-bit debug)
    Python 3.7.2 Test Suite (32-bit symbols)
    Python 3.7.2 Test Suite (32-bit debug)
    Python 3.7.2 Test Suite (32-bit)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Command & Conquer™ Red Alert 2 and Yuri’s Revenge
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Python Launcher
    Cisco AnyConnect Secure Mobility Client
    CCleaner
    IrfanView 4.51 (64-bit)
    Notepad++ (64-bit x64)
    Microsoft Project Professional 2016 - en-us
    Microsoft Office Professional Plus 2016 - en-us
    Python 3.7.1 (Anaconda3 2018.12 64-bit)
    SoundSwitch 4.11.6912.39455
    Full Metal Furies
    Epic Battle Fantasy 5
    Divinity: Original Sin 2
    NEKOPARA Extra
    Microsoft Visio Professional 2016 - en-us
    VLC media player
    WinRAR 5.50 (64-bit)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
    Java 8 Update 201 (64-bit)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Logitech G HUB
    Backup and Sync from Google
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    NVIDIA Ansel
    NVIDIA 3D Vision Driver 417.71
    NVIDIA Control Panel 417.71
    NVIDIA Graphics Driver 417.71
    NVIDIA GeForce Experience 3.17.0.113
    NVIDIA 3D Vision Controller Driver 390.41
    NVIDIA PhysX System Software 9.18.0907
    NVIDIA Update 35.0.0.0
    DisplayDriverAnalyzer
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.4
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVAPI Monitor plugin for NvContainer
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.17.0.113
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.11.1
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Update for Windows 10 for x64-based Systems (KB4023057)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Jeux\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003E1C
    C:\Jeux\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003858
    C:\Jeux\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00003CBC
    C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroCEF\RdrCEF.exe 000043A8
    C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe 00001690
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003604
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002D90
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002758
    C:\Program Files\Google\Drive\googledrivesync.exe 00002D4C
    C:\Program Files\LGHUB\lghub.exe 00002F60
    C:\Program Files\LGHUB\lghub_agent.exe 00002DF0
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00000BAC
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000DD8
    C:\Program Files\SoundSwitch\SoundSwitch.exe 00001050
    C:\Program Files\Windows Defender\MSASCuiL.exe 00002C40
    C:\Users\Bob\AppData\Local\Discord\app-0.0.304\Discord.exe 00003A74
    C:\Users\Bob\AppData\Local\slack\app-3.3.7\slack.exe 00000ACC
    C:\Users\Bob\AppData\Roaming\osdmnuu_dir\osdmnus.exe 000024A8
    C:\Users\Bob\AppData\Roaming\osdmnuu_dir\osdmnuu.exe 00001868
    C:\Windows\Explorer.EXE 00001D34
    C:\Windows\System32\GameBarPresenceWriter.exe 000041F0
    C:\Windows\System32\RuntimeBroker.exe 000025C4
    C:\Windows\System32\smartscreen.exe 000030B4
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000020A8
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001D84
    C:\Windows\system32\ApplicationFrameHost.exe 000013C0
    C:\Windows\system32\DllHost.exe 000032E8
    C:\Windows\system32\SettingSyncHost.exe 00002070
    C:\Windows\system32\SndVol.exe 000043C8
    C:\Windows\system32\conhost.exe 00000488
    C:\Windows\system32\wbem\unsecapp.exe 00002FF4
    c:\windows\system32\sihost.exe 00001650
    c:\windows\system32\svchost.exe 00002A08
    c:\windows\system32\taskhostw.exe 00001DE4
    (0)

  3. #3
    Player
    Zensho's Avatar
    Join Date
    Mar 2015
    Location
    Pearl Lane
    Posts
    180
    Character
    Zenmetsu Shogun
    World
    Sargatanas
    Main Class
    Paladin Lv 90
    This has been happening to a lot of people again lately after the latest patches.... Including myself, it has been super frustrating as well... I hope SE finally finds this bug and addresses it once and for all. Good luck!
    (0)

  4. #4
    Player
    Itsuki_F's Avatar
    Join Date
    Jan 2019
    Posts
    13
    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70
    I do hope that they finally put some time into this problem as it's getting on quite a lot of players nerves, and as i'm studying programming and such in university, i just wish i was at a high enough level to give them a hand haha
    (0)

  5. #5
    Player
    Itsuki_F's Avatar
    Join Date
    Jan 2019
    Posts
    13
    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70
    Ok look, i've kicked out of the game, with no error code like 10 times today!!! (>>) Can someone help or do something about it. SE, i don't think i pay my subscription for THAT!
    (0)

  6. #6
    Player
    Itsuki_F's Avatar
    Join Date
    Jan 2019
    Posts
    13
    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70
    Still going on today.... 5 times
    (0)

  7. #7
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When did this first start happening? You mentioned it happened much earlier but when did it start happening this frequently? Do you recall anything changing/updating on your PC that coincides with this?

    Do you notice any pattern to the crashes? Does it only happen in certain areas or only while doing certain actions?

    When you reinstalled the game, did you delete the locally-saved data (located My Documents > My Games > Final Fantasy XIV)? This is not deleted by doing a standard reinstallation.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  8. #8
    Player
    Itsuki_F's Avatar
    Join Date
    Jan 2019
    Posts
    13
    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70
    It first started to happen with the DirectX trouble (1100002 something), at first it was more a non-updated video card driver problem. So i updated them and it stopped for a while (maybe a month or so?)
    But it came back, so i uninstalled everything with the local files deleted also then reinstalled everything... didn't solved the problem.
    The multi-crash with no error message have been happening more lately since 4.5, 4.5.BLU.

    There is no pattern to the crashes, i tried to go underwater, to go in the sky, to change location, to do Raids, dungeons, anything up to chocobo races, and it still crashes.
    I'm running out of option, as i write, i just crashed again. It can happen in loop, or it can happen after a few hours.... really nothing for me to guess it right now...
    (0)

  9. #9
    Player
    Itsuki_F's Avatar
    Join Date
    Jan 2019
    Posts
    13
    Character
    Miyuki Yukimura
    World
    Jenova
    Main Class
    Paladin Lv 70
    5 minutes in-game, in my house, and i get the DirectX error this morning (i'll try to precise as much as possible the time and location when i get error)
    (0)

  10. #10
    Player
    Nedkel's Avatar
    Join Date
    Dec 2017
    Posts
    2,023
    Character
    Chloe Lehideux
    World
    Zodiark
    Main Class
    Samurai Lv 74
    Try out after turning on the launcher, go into config on the launcher and turn on or off (whichever you have) the direct 11 support, and check if this will help.

    Is your GPU overclocked?
    (0)
    Last edited by Nedkel; 01-29-2019 at 11:58 PM.

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